Job title: Facilities Technician

FLSA status: Non-Exempt

Department: Facilities

Reports to: Facilities Service Manager

Position summary: The Facilities Technician is responsible to resolve minor support issues with our facilities. Cleans and resolves minor carwash support issues.

General Purpose: To provide our customers with total satisfaction. To serve our community through volunteerism and produce a return on assets which will assure the future prosperity of our employees and our company. To be an ambassador of our “Living Brand” by building relationships with our customers.

Role Qualifications:

• High School Diploma or Equivalent Document.
• Must be able to be on call 24 hours a day, 7 days a week
• Must have dependable transportation
• Must be able to travel daily between all Family Express locations or other non-Family Express locations when necessary

Position Responsibilities:

• Builds Relationships
• Promotes Living Brand
• Serves as Product Brand Advocate
• Adheres to company approved accounting procedures
• Run Service calls to multiple store locations using company owned vehicle
• Participate in a preventative maintenance program that will include documentation and repair of equipment on a scheduled program
• Participate in an “on call” rotation that provides service to the stores 24 hours a day 7 days a week
• Promotes Company’s mission statement
• Fosters Company’s Culture
• Responsible for resolving minor facilities support issues
• Cleans and resolves minor carwash support issues
• Additional duties assigned

Essential Skills and Experience:

• Situational awareness
• Good analytical and reasoning skills
• Ability to work independently
• Mechanical and Electrical aptitude
• Time management, the ability to manage multiple priorities with sense of urgency
• Good interpersonal and communication skills
• Good team player
• Commitment to company mission and values
• Intermediate mathematical skills
• Constructively deals with conflict
• Adaptability, flexibility and receptive to change
• Good decision making

Nonessential Skills and Experience:
High School Diploma or Equivalent Document

Reporting To This Position: No direct reports

Physical demands and work environment:

• Physical Demands: While performing the duties of this job, the associate is required to stand for prolong periods; work longer than eight (8) hour shifts, reach climb, balance, stoop, kneel, crouch; talk or hear; smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
• Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for a minimum of 30 minute intervals. Exposure to dirt, dust and cleaning solvents.