SUMMARY
The Front Desk and Athletic Receptionist role is to be responsible for greeting visitors, welcoming and directing them; notifying company personnel of visitors' arrival; maintaining security and telephone system; performing routine administrative and office support services for athletics and school administration; and basic accounts and record keeping duties. In conjunction with performing the receptionist duties, there would be tasks to complete in relation to the athletic records and systems, student records, confidential academic documents, testing materials, and mailings.
The Diocese of Orlando’s four core values lay the foundation for the work performed by employees:
- Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living.
- Respect: Affirming each person’s God-given dignity and uniqueness.
- Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
- Commitment: Individually and collectively, we are steadfast to the team and its purpose.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in an order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related or a logical assignment for this classification. Other duties may be required and assigned.
- An understanding that BMC is a Catholic High School and an appreciation and commitment to uphold the Catholic spiritual and intellectual traditions as they are the foundation of all things at the school
- Exemplifies a professional attitude and approach at all times while maintaining a neat and orderly work space reflective of BMC
- Handles matters with extreme confidence, tact and skill
- Assists with database entries and reports as needed
- Attends and takes minutes at Athletic Department Meetings
- Accepts all phone calls and walk-ins as a warm and welcoming representative of the school, answering questions, and directing inquiries appropriately. Treats every visitor, caller, or service person with courtesy, cheerfulness, and respect
- Greets visitors and answers telephone, records and delivers messages to appropriate personnel in a timely manner
- Utilizes technology in a variety of ways and is open to learn new software that will streamline work related activities- Assists with various projects, which may include but not limited to photocopying, mailings, contacting parents, scheduling appointments, event planning, etc.
- Maintains appropriate supplies for athletic certificates, awards, etc.
- Maintains personal contacts, files, and documents
- Maintains employee files as directed
- Maintains confidentiality in all areas of responsibility as required
- Contributes to team effort by accomplishing results as needed
- Other duties may be assigned
Coaches Employee Files
- Prepare coaching stipends
- Assists Director of Finance with onboarding of new hires.
- Compile documents for new hire employment files including coaching certifications.
- Verification of Safe Environment Training.
- Maintain documentation for employment retention. (Safe Environment, Certification, etc.)
- Maintains coaches files.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must successfully pass Diocesan Safe Environment Training and Background Screening process.
- High school degree or equivalent.
- Two years of receptionist experience required.
- Excellent telephone skills and ability to stay calm in stressful situations.
- Ability to work independently.
- Microsoft Office skill is a plus.
- Ability to read and interpret basic correspondence.
- Excellent interpersonal and organizational skills.
- Must have a pleasant telephone manner and good communication and customer service skills.
- Professionalism, confidentiality and organization are a must.
- Ability to define problems, collect data, establish facts,and draw valid conclusions.
- Ability to be proactive and use your initiative to see what needs to be done and do it.
CATHOLIC FAITH
Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals, or laws of the Church or the policies of the diocese.