CUSTOMER SERVICE REPRESENTATIVE
Job Type
Full-time
Description

  

Eastern Metal Framing Galaxy is seeking a motivated, dynamic professional to work in our Customer Service Dept.

Responsibilities:

  • Communication with Customers
  • Processing customer orders efficiently and accurately
  • Use software to provide quotes to customers.
  • Work with our Shipping and Production Departments to ensure accuracy of orders
  • Resolve Customer complaints as needed
  • Provide support for sales representatives.

Qualifications:

  • Excellent telephone etiquette.
  • Construction Industry Experience
  • Exceptional interpersonal and      communication skills
  • Data entry experience
  • Extraordinary customer service skills

Experienced only need apply.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Ability to commute:

  • Edison, NJ 08837

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Support & Client Services  
  • Must have 3 years experience    


Requirements

Excellent telephone etiquette.

Exceptional interpersonal and communication skills

Data entry experience

Extraordinary customer service skills

Must have 3 years experience. 

Salary Description
$22 - $24 per hour