REVELxp is the national market leading company in game day experiences and hospitality.
Our team, with beginnings in ISP Sports and 35+ years of leadership in the sports & entertainment industry at the helm, has worked hard to build the fastest growing company in the game day experience space in America. We are growing at a rapid pace and are looking for goal-oriented, high-energy individuals to join our team!
REVELxp is on a mission to revolutionize the sports and entertainment industry. Our team works with more than 100 major teams and sporting events, hosting millions of fans, and participating in thousands of events annually.
We created REVELxp to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. This is why jobs here at REVELxp offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELxp team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation.
This position will be located in Dallas, Texas at Gerald J. Ford Stadium.
JOB DESCRIPTION
The Hospitality Intern plays a vital role in the success of SMU Athletics Hospitality (SMUAH) by supporting the Hospitality Manager. The intern will work closely with athletic donors and other members of the athletic department. This is a great entry-level opportunity for someone interested in sports management, event management, and hospitality in collegiate sports.
DUTIES and RESPONSIBILITIES
Primary duties to include, but not limited to the following:
- Learn and administer policies and procedures regarding admission, food and beverage, maintenance, and other premium area operations
- Assist in managing designated premium areas on game days (to include every home SMU Football and SMU Men’s Basketball games, additional events may vary)
- Staffing and supervision of 20+ gameday staff
- Ensure all game day policies and procedures are being upheld
- Preparing, organizing, and maintaining game day supplies and materials
- Ensure spaces are prepped and maintained before, during, and after events
- Maintain communication with game day staff members, athletic donors, and athletics personnel
- Deliver the finest hospitality and service by going above & beyond every day
- Must be able to handle pressure and demonstrate a sense of humor while operating in a challenging environment where not everything is always completely under their control
- Support day-to-day general office operations
- Other duties as assigned
AVAILABILITY and OPPORTUNITIES
- Must be able to work the entire length of the internship (June 2024 – March 2025)
- Must be able to work ALL SMU home football games and the day prior to the game
- Experience in hospitality or guest relations is preferred
- Ability to work nights and weekends
- Great verbal communication skills
- Willingness to stand for long periods of time
- Computer Skills: Microsoft Office suite, Canva
- Be eligible to work in the U.S. for any employer
- Ability to lift up to 50 lbs.
- Ability to work all home football games (includes some nights and weekends) and part-time office hours during the week
- Trustworthy; a person of integrity
- Service mindset
- Friendly demeanor and positive attitude
- Dependable
- Enthusiastic to be a part of a team that makes guests feel seen, welcomed, and valued
- Willing to learn and be flexible to fill in where needed
- Ability to communicate clearly & effectively with guests and game day partners
BENEFITS
- This is a paid position; the current pay rate is $14.00/hour.
2024 HOME FOOTBALL SCHEDULE
8/31 – HCU
9/6 (Friday) – BYU
9/21 – TCU
9/28 – Florida State
11/2 – Pitt
11/16 – Boston College
11/30 – Cal
Last week of Dec. – First Responder Bowl
Resume and Cover Letter required for consideration. References will be contacted as well.