POSITION TITLE: Security Lead

LOCATIONS/NEIGHBORHOOD: Primary: 65 / 75 Laguna Street, San Francisco, CA 94102

Secondary: 44 Page Street, San Francisco, CA 94102

San Francisco neighborhood – Hayes Valley

REMOTE/ON-SITE/COMBO: Onsite Only

DEPARTMENT: Operations

REPORTS TO: Operations Manager

FLSA STATUS: Full-time, non-exempt

FTE STATUS: 1.00 

COMPENSATION: $27.00 – $29.00 hourly

PUBLIC TRANSIT PROXIMITY: ½ block from F Line, 1 block from Bus lines 6 & 7

SCHEDULE Number of hrs. per week: 40hrs 

Days of the week: Saturday – Wednesday: 

Sat through Tue: 9:00am – 5:30pm

Wed: 12:00pm – 8:30pm 

(additional evenings as needed)

As Security Lead (SL), Openhouse seeks a dynamic, dedicated, and compassionate person who is resolute in the belief that everyone deserves to be treated with professionalism and respect. The SL will report to the Operations Manager. The SL works to ensure the safety of Openhouse community members, volunteers, staff, and guests during day-to-day operations at multiple facilities, including an innovative and bustling LGBTQ+ senior center and service offices. The SL provides guidance regarding safety and crisis response to the Operations Team, the Safety Committee, and Openhouse as a whole. The ideal SL candidate will be passionate about Openhouse’s mission of centering and empowering LGBTQ+ older adults, and will align with Openhouse values of inclusion, equity, justice, and belonging. An engaging and pleasant community service focused attitude is essential while conducting oneself in a manner becoming of a security lead including, but not limited to, customer­ centric approach, appropriate uniform standards, and completion of duties.

The ideal candidate will hit the ground running and has experience working in the LGBTQ+ community and/or with older adults and understands the dynamics of coalitions or non-profit partnerships. All candidates must be committed to racial and gender equity, justice, inclusion, and eliminating ageism in our communities. Qualities of our ideal candidate include:

• Perform security post and patrol duties at regular intervals throughout Openhouse’s adjoining facilities to ensure grounds      and facilities are safe and secure; record intervals on daily checklist;
• Monitor and maintain security systems, CCTV, panic buttons, and fire alarms;
• Intervene, deescalate, and respond appropriately to on-site conflicts and disruptions, contacting local police when needed and appropriate;
• Give professional directions during security incidents and serve as point person during emergencies; provide direct support in      the event of crisis, incident, or emergency evacuation;
• Perform and complete risk/incident assessments and provide documentation to the appropriate staff (e.g., Workplace Violence Prevention Coordinator/Deputy Director, Operations Manager);
• Establish and maintain security policies & procedures, including emergency preparedness plans for multiple adjoining      facilities; ensure procedures are followed;
• Establish and maintain cooperative working relationships with partner organizations, local law enforcement, public safety and security partners, staff and volunteers;
• Support the development and implementation of safety plans for special events, including crowd control, screening, and      observation;
• Participate in ongoing health & safety (CPR, AED, and First Aid) as well as security procedure trainings;
• Lead annual fire and earthquake preparedness drills;
• Maintain emergency supplies inventory;
• Perform additional safety and security duties as assigned.

QUALIFICATIONS AND EXPERIENCE:

The ideal candidate for the position will be able to demonstrate: 

Required:

• A passion for Openhouse’s work and its mission to make the world a better place for LGBTQ+ older adults;
• State of California Guard Card;
• A minimum of 3 years’ experience in the Security field;
• Excellent communication skills, both written and verbal;      
• Basic computer skills with working knowledge of Microsoft Office Suite including Word, Excel, and Outlook;
• Ability to proactively solve problems as they arise; ability to remain calm under pressure and make good decisions in a non-antagonizing manner;
• Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, socioeconomic backgrounds, religions, ages, English-speaking abilities, immigration statuses, and physical abilities in a multicultural environment.

Preferred:

• Current CPR, AED, & First Aid certification; 
• Fluency in Spanish, Mandarin, Cantonese, or Vietnamese, as well as English;

PHYSICAL REQUIREMENTS: Full COVID vaccination required. Physical skills and ability to perform work that requires sitting, walking, stooping, bending, and lifting up to 35 pounds.

• Must be physically able to: 
• Stand, walk, and climb stairs for extended periods of time;
• Respond quickly in an emergency; 
• Perform CPR, AED, and provide emergency First Aid care;

COMPENSATION: Compensation range is $27.00 to $29.00 per hour. The Security Lead is a full-time non-exempt position. Openhouse offers a dynamic, vibrant, collaborative, and supportive work environment. Openhouse is committed to racial and gender diversity and requires all staff to attend training presented by the Racial Equity Institute and JEDI working group events, training and programs. All eligible employees may participate in insurance benefits upon first of the month following 30 days after date of hire – full-time employees are eligible for health insurance, while full- and part-time employees are eligible for dental, vision, and LTD insurance. Openhouse also offers a wide range of additional benefits to employees including, but not limited to: EAP, PTO, 14 paid holidays, retirement, and commuter benefit. Some benefits are pro-rated based on employee Full Time Equivalent (FTE).

TO APPLY: E-mail cover letter and resume detailing your qualifications and interest in the position to HR@openhousesf.org. No phone calls please. 

Pursuant to the San Francisco Fair Chance Ordinance and the California Fair Chance Act, Company will consider for employment qualified applicants with arrest and conviction records. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to the applicant. After making a conditional offer and running a background check, if Company is concerned about a conviction(s) that is directly related to the job, the applicant will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. More information about the Fair Chance Act can be found by visiting https://calcivilrights.ca.gov/fair-chance-act.

Openhouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Women, people of color, transgender people, older adults, and people with disabilities encouraged to apply.