Resident Lodge Manager

Job Summary

National Ability Center, a rapidly growing national nonprofit, seeks a Resident Manager who lives on-site and provide on-call services after business hours, weekends and holidays. A primary function of this and every position at the National Ability Center is to ensure that each member, guest and visitor receive the highest caliber of service. 

Salary: In exchange for lodging, Other Duties: $10-$20/hr. Lodging valued at $1300 per month

Lodging: Lodging includes one bedroom/living space with a private bathroom and separate kitchen. All appliances are included including washer and dryer. No pets. Non-Smoking. 

Major Tasks and Responsibilities

  • Provide on-call services for lodge guests after business hours, during weekends and holidays and at other times when the lodge manager is unavailable
  • Set up continental breakfast for lodge guests/groups
  • Walk through common areas of the lodge twice each day, morning and night, to check to ensure everything is in order
  • Check and remove garbage in the interior and exterior areas of the lodge daily
  • Perform evening security check of the lodge, administration building and general grounds 
  • Assist with snow removal as needed, to include overnight snow removal as needed during the Weekday afternoon and evening hours between 5 pm and 8 am, 24 hours coverage on Weekends
  • Assist in managing the emergency response plan for the lodge 
  • Implement safety/risk management protocols in a caring way for lodge guests

Other Duties (Hourly)

  • Assist with/perform various lodge related maintenance and repair projects
  • Assist with special events and fundraising activities
  • Comply with NAC safety and health policies and procedures
  • Drive NAC vehicles for event and programs as needed
  • Participate fully as member of the NAC staff team
  • Other responsibilities as assigned


Required Knowledge and Qualifications

  • High school diploma
  • Food handler’s permit (To be obtained through NAC hiring process)
  • Basic computer skills (email, word and excel)
  • Experience with individuals with different abilities in a lodging/recreation setting preferred 
  • Ability to provide high level of customer service with a friendly and caring demeanor  
  • Ability to positively receive and provide job coaching for personal development
  • Strong organizational and communication skills, both written and verbal
  • Commitment to a positive, fun and team-oriented working environment
  • Current First Aid and CPR. (To be obtained through NAC hiring process)
  • Valid Driver’s License; must verify own auto insurance
  • Background check required

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