Work from Home (WFH) - Remote work must be performed while residing in New Mexico

CIAT Location: Albuquerque, NM

Reports to: IT Director

Status: Exempt

Employment Type: Full-time

Summary

Are you passionate about positively changing the lives of others? California Institute of Applied Technology (CIAT) is growing and seeking student-success focused admissions professionals with a passion for serving others. If this is you, please contact us! CIAT prepares students for professional success by offering practical training in today’s most competitive technology fields to make sure students are career ready. With a large selection of courses, flexible schedules, and an online campus, we aim to empower the working student. We are laser-focused on student success, whether just starting out, making a career change, or transitioning into civilian life, CIAT prepares students for success!

Overview:

We are searching for a performance-driven software developer to build, customize, and integrate software solutions including business analytics dashboards, process automation, web APIs, and more. This role reports directly to the IT Director and works closely with management team leaders in each department, including Marketing, Admissions, Student Services, Compliance, HR, and Finance.

Core Responsibilities:

• Utilize critical thinking and problem-solving skills to outline programmatic solutions for solving critical business challenges
• Develop integration connectors between CIAT ERP, Canvas LMS, website, mobile applications, internal portals, and third-party applications to publish data and automate manual processes
• Develop PowerApps and Power Automate flows for Dynamics 365 data integration
• Implement common APIs based on architecture guidelines and frameworks
• Support development and maintenance of custom reports for real-time KPI monitoring
• Support development customizations for dashboards and data visualization initiatives
• Maintain and support custom registration and student forecasting applications
• Troubleshoot, debug, and maintain existing software solutions, including Canvas LMS
• Build and deploy automated CRM workflows and business processes to ensure data integrity and automate manual processes
• Develop technical documentation to guide software development projects, ongoing maintenance tasks, and security monitoring procedures
• Observe end-user feedback to recommend improvements to software solutions
• Optimize database storage and queries for fast and efficient data reporting
• Produce clean, efficient code based on business specifications

•  Bachelors with at least 2 years of experience preferred or 4 years of experience 
• Demonstrated proficiency in developing customizations or integrations for enterprise CRM systems such as Microsoft Dynamics or Salesforce
• Demonstrated proficiency in programming languages including XML, C#, Java, JSON, OData, Liquid, HTML, CSS, JavaScript, and PHP
• Demonstrated proficiency in integrating web-based systems using Open APIs
• Experience in SQL query writing and flows
• Familiarity integrating data from LMS systems, such as Canvas, preferred
• Familiarity with XRM Toolbox preferred
• Demonstrated knowledge of change control management
• Strong communication and team collaboration skills
• Takes a customer-service-oriented approach to collaborating with internal departments
• Act with a high level of integrity and honesty in maintaining the confidentiality of data
• Ability to work collaboratively with others to support student success, achieve CIAT goals and contribute to a positive and inclusive culture
• Commitment to fostering an inclusive and supportive environment that respects the diversity of employees and students' backgrounds, experiences, and perspectives
• Self-motivated, goal-oriented, assertive, results-driven, high energy, and highly ethical
• Team player with a positive, can-do attitude
• Strong organizational skills with the proven ability to prioritize
• Possess high ethical standards, being an example of professionalism to others
• Ability to problem solve while maintaining compliance with all policies, procedures, and regulations, including those related to integrity, conduct, and professionalism
• Must be able to embody CIAT’s mission, vision and values

Values

Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.

• We are passionate about education and student success
• We value integrity and excellence in our employees and students
• We treat ourselves and our students with dignity and respect
• We believe in and encourage innovation at our school to better help our students succeed
• We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student’s success
• We are accountable for our actions, and if errors occur, we focus on preventing future errors and moving forward
• We have a growth mindset, always looking for ways to improve, with a sincere belief that every student can do better and achieve their goals
• We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues

Position Type and Expected Hours of Work

Days and hours of work are Monday through Friday. Occasional weekend and evening hours may be required.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear
• Sedentary work. Essential functions of this role require sitting for extended periods of time
• Ability to type, use a computer to search for information and input information while speaking on the phone is required
• The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role
• The employee will be required to compute simple to simple mathematical calculations as a normal part of this role

Work Environment

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

AAP/EEO Statement

California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
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