REPORTS TO:  Senior Program Manager  

STATUS: Exempt, full-time, Salaried

LOCATION: Chicago, Illinois (Hybrid/remote schedule)  

SALARY RANGE: $53,730 - $76,440 (commensurate with experience) 

ABOUT ALL CHICAGO MAKING HOMELESSNESS HISTORY (ALL Chicago MHH):

All Chicago MHH’s mission is to unite our community and resources to provide solutions that ensure and sustain the stability of home.  On any given night, nearly 6,000 Chicagoans do not have a place to call home. These are our neighbors and together we can ensure that we all have stable homes.

All Chicago MHH prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. We strengthen our community’s collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago MHH brings together homeless service providers, non-profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago.

We bring a sense of collaboration to our work and actively seek solutions through partnership! Come to work with passionate, like-minded colleagues in a supportive environment as we help end homelessness. Learn more at www.allchicago.org.

Position Summary: 

The Rapid Rehousing Manager is a key member of the RRH team. The RRH Manager has the primary responsibility of coordinating Accelerated Moving Events (AME’s). Coordination of AME’s will require a successful candidate to work across All Chicago teams, partner agencies and stakeholders such as the Department of Family and Support Services, shelter providers and outreach programs. The manager will plan nearly all aspects of accelerated moving events including identifying partner agency capacity for referrals, availability of units and, with the CES team and DFSS, location of AME’s. The RRH manager will also manage to on-site execution of AME’s including ensuring facility setup, data access for participating agencies, on-site troubleshooting and serve as the point of contact for participating agencies and referring agencies.

Desired Core Competencies:

• Leadership: Lead All Chicago MHH staff and subcontracted partners to accomplish project goals and objectives.  
• Communication: Communicates clearly and collaboratively through written and verbal methods and with diverse stakeholders.
• Detail orientation: Able to process and organize a lot of information, complete detailed tasks, and remain organized.
• Critical thinking: Approaches problems methodically and creatively. Uses curiosity to ensure understanding of problems and proposed solutions.
• Facilitation: Facilitates effective meetings with partner agencies, manages conflict, and promotes joint problem solving.
• Collaboration: Works collaborative with all stakeholders, holds space for multiple perspectives, and generates buy-in to Coe community standards and best practices.

Specific Responsibilities:  

AME Coordination:

• Works collaboratively with RRH Managers to determine partner agency capacity to accept additional households to serve
• Solicit participation of identified agencies. 
• Train partner agencies on AME processes including matching, enrollment and use of the HIVE (All Chicago’s Apartment database).
• Coordinates with CES and Outreach teams / shelter providers to identify appropriate sites from which to generate participant referrals and corresponding sites for AME’s. 
• Plans and implements in-person Accelerated Moving Events for people experiencing homelessness, including coordinating. event space, scheduling staff and partner agencies, and overseeing event operations.
• Act as on-site manager, communicate with partner providers / stakeholders, troubleshoot data / website access issues, resolve partner agency / participant concerns and check and out with site provider.
• Provides crisis intervention as needed.
• Supervise pre-housing associates (PHA’s) assisting with participant lease up process.
• Assign participants to PHA’s. 
• Train and support PHA’s on lease up process and requirements.
• Participate in Case Conferencing calls to support addressing barriers to move in for AME participants.
• Generate weekly reports to stakeholders on AME’s and status of enrollment, application and move-in.

Other Duties: 

• Identify opportunities for streamlining workflows and programmatic systems.  
• Provide back-up support for other Program Team activities. 
• Other duties as assigned to support the work, goals and mission of the All Chicago Program Team.

Qualifications: 

Successful candidates will demonstrate commitment to preventing and ending homelessness in Chicago and will have the following: 

• Bachelor’s degree in Social Work, Psychology, Social Justice or another related field is required. Master’s degree in one of these fields preferred. An equivalent combination of education and experience will also be considered.
• Possess 2-5 years of experience in the field(s) of homelessness service delivery and/or housing is strongly preferred.
• Experience with HUD-funded programming housing programming and accompanying regulations is preferred
• Excellent skills with Microsoft Office products including but not limited to Excel, Word, PowerPoint, and Outlook.
• Ability to prioritize, meet deadlines and manage changing priorities.
• Ability to respond effectively to inquiries, complaints, or concerns, as presented by staff, consumers, service providers, and other stakeholders.
• Strong interpersonal skills, professional presence, and ability to interact with a diverse audience. 
• Excellent writing and analytical skills.
• Experienced in meeting or training facilitation
• One year of supervisory experience preferred.

Compensation 

We offer a comprehensive benefits package which includes medical, dental, vision insurance, and disability, employer-matched retirement plan, paid leave, and more. 

To Apply:

Apply online with cover letter, resume and salary range requirements.