NOC Supervisor
Arlington, TX or Midland, TX
Job Type

The NOC supervisor will oversee all SCADA switching, SCADA commissioning, outage restoration, alarm quality assurance, NOC tours, training, and other administrative activities. The NOC Supervisor will also provide direction to all System Operators within his/her jurisdiction. 


Job Responsibilities:

· Supervise all aspects of the network operations center, including SCADA switching, SCADA commissioning, outage restoration, and alarm quality assurance.

· Provide direction and guidance to system operators and other team members.

· Lead the response to incidents and outages, ensuring prompt resolution and minimal downtime.

· Conduct training sessions for team members to ensure they are up to date with technologies and best practices.

· Identify areas for process improvement and implement measures to enhance efficiency and reliability.

· Develop new and maintain existing processes and procedures.

· Understand, observe and enforce cooperative safety and security procedures and report potentially unsafe conditions to department supervisor and/or safety department personnel.

· Monitor and operate SCADA and other operational systems. Demonstrates an ability to make sound decisions regarding the system based on current and potential conditions.

· Has a thorough understanding of radial transmission and distribution systems including electrical substation equipment.

· Work closely with other departments to ensure all are involved and aware of ongoing system operations.

· Maintain the operations daily log

· Perform other related duties as may be assigned

Required Job Skills & Qualifications:

· Bachelor’s degree, or relevant work experience

· Several years of experience in operations centers/control rooms, with progressive responsibility and some experience in a supervisory or leadership role.

· Excellent verbal and written communications skills to team members and stakeholders.

· Strong analytical and problem-solving skills

· Proven leadership and team management skills.

· Relevant certifications such as NERC certification