Communication Specialist
Detroit, MI Registrar
Job Type


Job ID


Position Classification

FT Administrative Hourly

Position Summary

Provide administrative support to the office of Registar in many functions, including but not limited to reviewing and editing the university catalog, updating webpages, creating/editing office documents, creating/maintaining office procedure manuals, processing transfer credit and communicating results to the students, and assisting with customer service in office, on the phone, via email, and at university events. This team member would work with all areas of the office.

Essential Duties and Responsibilities

  1. Assist with the review and editing of the yearly academic catalog including reviewing academic programs and policies.
  2. Compare academic catalog to degree evaluation system to check for accuracy.
  3. Assist with the maintenance of the Registrar-related University webpages.
  4. Review, edit, and maintain office forms/documents including but not limited to request forms (registration, transcripts, diplomas, etc.), transfer guides, course change request forms, etc.
  5. Create and maintain office procedure manuals by working with colleagues to document office processes.
  6. Build and maintain transfer equivalency Banner database which may include working with faculty and staff to identify course equivalencies from transfer institutions.
  7. Assist with entering data from transcripts for new and current students into Banner, communicate with students regarding these updates, in addition to documenting notes on the student’s record appropriately.
  8. Support overall Office of the Registrar functions when needed.
  9. Other duties and responsibilities as assigned.


Minimum Qualifications

  • Bachelor’s degree.
  • Six months to two years of similar or related experience.
  • A willingness and ability to learn new Banner processes is essential.

Preferred Qualifications  

Experience with Banner is preferred.


Knowledge, Skills, and Abilities

  • Requires great attention to detail.
  • Strong communication, interpersonal and writing skills.
  • Ability to prioritize and organize tasks.
  • Comfortable working closely with others, including diverse populations.
  • Average typing skills and experience with MS office required.

Physical Requirements

Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping. Occasionally lift average weight objects (1 to 10 pounds)

Work Environment

Regular exposure to favorable conditions such as those found in a normal office.

Salary/Pay Information

Commensurate with experience

Anticipated Schedule

Monday – Friday, 8:30am – 5:00pm, weekends or nights may be infrequently required for events such as Commencement.


Employee Benefits

At the University of Detroit Mercy, we continually strive to provide a high-quality, comprehensive benefits package to our valued employees. We offer our employees the following benefits: 

· Medical -

          o Three health plans to choose from with a large national provider network.

· Dental -

          o UDM’s School of Dentistry FREE to you and your dependents.

          o Option to purchase additional dental plan through UNUM.

· Vision - 

          o Exams and lenses every 12 months.

· Health Savings Account and Flexible Spending Accounts offered.

· Employee Assistance Program -

          o Provided to everyone in your household.

· Short-Term and Long-Term Disability.

· Life and AD&D 

          o One times base salary up to a hundred thousand dollars.

· Option to purchase additional life insurance, accident insurance, and/or critical illness insurance

· Tuition Remission Benefit for you, your spouse, and children. 

· Retirement Plan -

           o UDM provides matches up to 8%

Michigan’s largest, most comprehensive private University, University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Sisters of Mercy and Society of Jesus. Detroit Mercy seeks qualified candidates who will contribute to the University’s mission, diversity, and excellence of its academic community. University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.