Reports To: Managing Director of Member Services

Department: Member Services 

Work Location: Hybrid (WFH & DC Headquarters)

Job Type: Full-Time, Salary Non-Exempt 

Supervisory Responsibilities: No

Position Summary: The DCCC Member Services Department provides fundraising, campaign and political assistance to Members and candidates. Staff serves as key liaisons to Members on behalf of the Committee as well as advocates for Members to the Committee. The staff also serves as the eyes and ears for the committee and ensures that Members' needs and concerns are addressed. While the Managing Director makes the final approval for all assigned tasks and outgoing materials from the department and sets the goals for the department, the Member Services team works collaboratively to ensure exemplary service. 

This position is part of a collective bargaining unit.

Responsibilities Include:

Administration:

• Assists in overseeing daily operations of the Member call areas
• Serves as a liaison to the Members of Congress and the Committee on behalf of Members
• Manages and updates numerous databases, including regular data entry
• Maintains and updates department resource manuals, materials, supplies, and digital tools
• Organizes campaign fundraising mail and email communications on behalf of the Member Services Department
• Maintains log of services provided daily
• Records Member of Congress attendance during each engagement event
• Coordinates intern and volunteer opportunities for the department, as applicable
• Sets up in-person and virtual outreach meetings, including legal compliance briefings and trainings
• Assists with mailings and phone banks for campaign events
• Manages and updates system access for various digital services

Member Outreach:

• Publishes and distributes Member of Congress event fundraising information and weekly events directory
• Drafts correspondence to Members of Congress regarding the DCCC’s campaign contributions
• Assists Managing Director of Member Services with managing and scheduling Member of Congress events
• Provides individualized trainings and orientations on products, services, and resources
• Other duties as assigned

• Previous administrative experience required
• Previous political experience preferred
• Previous experience managing and scheduling meetings and events
• Strong proficiency with the Microsoft Office Suite and Google Suite products
• Ability to work well as an individual contributor as well as a teammate
• Ability to prioritize multiple tasks, communicate effectively with principles and their agents, work with a sense of urgency and meet tight deadlines in a fast-paced, dynamic environment that requires flexibility and teamwork
• Excellent verbal and written communication abilities across all levels of an organization
• High-level of attention to detail, especially when multitasking
• Ability to monitor the details and quality of one’s work and others’ work on the team
• Sets up procedures to ensure high quality of work
•  Double-checks the accuracy of information and work product to provide accurate and consistent work
• Proactively fosters an inclusive atmosphere and commitment to diversity, equity and inclusion
• Ability to demonstrate multicultural competence – the awareness, knowledge and skills needed to work with others who are culturally different from self in meaningful, relevant and productive ways
• Personal and professional commitment to promoting and investing in cross-cultural skills and awareness related to individuals from broad backgrounds, races, ethnicities, religions, gender, sexual orientation, gender identity and disability.
• Proven interpersonal, communication, and collaboration skills with the ability to build relationships with staff at all levels

Why You Should Work Here:

• We recognize and reward hard work
• A high-quality benefit package for all eligible employees that includes:
• More than 25 days of paid time off (which includes federal holidays, time off around the holidays, vacation, and sick days) 
• Excellent health, dental, and vision insurance where 100% of the monthly premium is paid for by DCCC for employees, families, and dependents/partners.
• Accidental Death and Dismemberment (AD&D) and Life insurance provided to all DCCC employees, paid for fully by DCCC.
• Up to 6% retirement employer match contribution 
• Monthly mobile phone stipend 
• Monthly metro benefits (for employees located in the DC region only)
• Gym Access (for employees located in the DC region only)
• Opportunity to contribute at a growing, dynamic national political committee working to sustain the Democratic congressional majority to advocate on issues America care about most. 
• Learn, develop, and hone professional skills related to running and operating multi-dimensional political campaigns and the operating systems that support the campaigns. 
• Experience working with the largest Democratic battlefield, containing numerous highly competitive campaigns in diverse districts across the nation.
• Opportunities to expand your network and engage with policy makers, political candidates, Democratic Party leaders and a diverse team of professionals and colleagues. 
• Gain experience in cross-team interaction and exposure to other functions and departments within the DCCC. 
• Equity and inclusion are actively integrated into decisions made at Senior Team and Department levels regarding hiring, contracting, and political strategy
• Professional Development programming dedicated to personal and professional growth beyond the 2024 election cycle)

About the DCCC:

The Democratic Congressional Campaign Committee (DCCC) is the official national Democratic campaign committee charged with electing Democrats to the U. S. House of Representatives. The DCCC recruits Democratic candidates and supports Democratic campaigns – both challengers and Democratic incumbent Members – with a variety of services including field operations, fundraising support, communications assistance, digital strategy, research support and management consulting. In addition, the DCCC’s Independent Expenditure supports these campaigns with television, radio, digital, and other voter contact efforts. The DCCC is supported by the contributions of individuals and organizations, along with Democratic Members, from throughout the country. We look for talented and hard-working professionals who are committed to electing Democrats and protecting the House majority.

Equal Opportunity/Diversity Policy:

DCCC prohibits discrimination of employment, promotion, compensation, terms, conditions, or privileges of employment on the basis of race, color, ancestry, national origin, gender, sexual orientation, sex (including marital and parental status), religion, age, disability, actual or perceived gender identity or expression, weight, personal appearance, family responsibilities, genetic information, economic status, genetic information, veteran’s status, or any other basis prohibited by applicable law. DCCC is an equal opportunity employer and will comply with all applicable laws prohibiting discrimination in employment 

DCCC’s equal opportunity policy covers all programs, services, policies, and procedures of DCCC, including opportunity for employment and treatment as a DCCC employee, as well as opportunities for vendors to contract with DCCC. DCCC is committed to building a staff that reflects the diverse communities that make up our country and the Democratic Party. Working towards the goal of a diverse DCCC, our policy extends to both staff and vendors. 

Diversity Mission Statement:

The diversity mission of DCCC is for DCCC to reflect the diversity of the country, which strengthens the core mission of electing House Democrats. To that end, DCCC strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including its staff, candidates, and contractors.