JOB RESPONSIBILITIES: Safely operates transit buses, para transit vehicles and vans (hereafter referred to as "bus" or "buses") to transport passengers according to a fixed or variable route schedule in accordance with local, state, and federal laws and regulations and employer's policies, procedures and guidelines. Promotes positive image of PARTA by providing safe, reliable and customer-oriented services. Performs work safely; follows safety work rules, guidelines and procedures and exercises maximum care and good judgement to prevent injury and accidents from occurring.
ESSENTIAL FUNCTIONS OF THE POSITION: Reports to work before scheduled departure time to receive route and vehicle assignment. Demonstrates regular and predictable attendance. Conducts daily vehicle pre-trip inspection.
Safely operates buses to transport passengers according to fixed or variable route schedule as assigned. Pick up and drops off passengers according to service route; adjusts route as needed or directed. Collects fares and tickets and/or checks passenger I.D; announces stops. Check for items or packages left on vehicle; reports suspicious items, activity, emergency imminent safety conditions to dispatcher or supervisor.
Transports social service agency clients in accordance with service contract requirements, including but not limited to clients of the Board of Developmental Disabilities, Portage Area Senior Services, Area Agency on the Aging and other social service agencies.
Assists all passengers of para transit services; assists passengers with mobility limitations, older adults and persons with packages on and off the vehicle as appropriate. Loads and secures passengers in wheelchairs in accordance with safety guidelines.
Interacts with passengers in a courteous manner; provides information and answers questions about fares, routes and services. Refers complaints or non-routine matters to a supervisor. Exercises discretion and sound judgement when communicating and interacting with general passengers and social service agency client passengers.
Communicates with dispatchers and/or supervisors during route. Follows verbal and written instructions. Completes necessary paperwork in a legible and timely manner such as accurately recording mileage at each stop; of passenger cancellations and no-shows; completing daily vehicle pre-trip inspection report and accident and incident reports as necessary; recording fare, donation, billing information and passenger counts; and reporting other related information or data as directed.
Performs duties in accordance with local, state, and federal laws and regulations and employers policies, procedures and guidelines. Successfully completes initial training program and retraining programs and classes as assigned.
OTHER DUTIES AND RESPONSIBILITIES:
Attends periodic driver meetings. May be assigned work with new drivers in training.
Knowledge of: traffic laws, safe driving practices, employer policies and procedures; and the Portage County area
Skill in: operation of listed tools and equipment
Ability to: successfully complete initial training program and retraining program; safely operate transit buses, paratransit vehicles and vans; use and interpret a map to locate destinations; establish and maintain effective relationships with passengers, coworkers, supervisors, and the general public; exercise discretion and sound judgement; communicate effectively verbally, maintain accurate written records and complete reports; work independently; follow verbal and written instructions; provide safe, reliable and customer-oriented services.
Work shifts vary from day to night and operate six days a week, including weekends and holidays and may include split or varied shifts. The employee will be required to wear employer-issued uniforms. The employee will be subject to random drug and alcohol testing throughout their period of employment and is required to comply with the employer's Drug Free Workplace Policy. PARTA is an Equal Opportunity Employer.