Challenge Course/Indoor Climbing Coordinator
Park City, UT Programs - Recreation


The Challenge Course/Indoor Climbing Coordinator is responsible for the safety, planning, coordination and supervision of the National Ability Center’s high ropes course and indoor climbing wall activities. The number one priority is providing a safe program through which participants can have fun, make friends, and gain self-confidence by tackling challenges and developing new skills. A primary function of this and every other job at the National Ability Center is to ensure that each member, guest and visitor receive the highest caliber service. As our challenge course continues to evolve and develop through new construction, the candidate selected for this role will be instrumental in developing policies and procedures as well as promoting our educational philosophy of experiential learning. 

Position Information

Seasonal, Non-exempt. Weekend, evening, night and holiday work as required from April-October. $10-$20/hr. 30-40/week expected. 

Major Tasks and Responsibilities

  • Planning, organizing, supervising and implementing activities appropriate to the course and participants’ ages and abilities in conjunction with the program manager
  • Enforcement of program policies and safety practices in a caring and fun environment
  • Ensure the physical and emotional safety of participants is being met at all times
  • Adapt to unexpected changes in plans and collaborate as a team 
  • Oversee proper use of facility, equipment and supplies
  • Make equipment purchase and facility maintenance recommendations to Program Manager to ensure safe and quality program delivery
  • Monitor the proper and safe use of equipment and ropes course elements, perform safety checks and perform or request repairs and replacements as needed
  • Oversee site preparation and equipment for program with proper clean up and storage at the end of each activity
  • Maintain ongoing program to-do lists, including pre and post season needs 
  • Inform Program Manager or Program Director of any equipment concerns or needed maintenance
  • Lead staff trainings as outlined by the Program Manager and Senior Program Manager, including how to assist participants in processing their experience
  • Report to Program Manager with updates regarding needed trainings and support in developing training curriculum 
  • Serve as an active member of the National Ability Center education staff team
  • Train and coordinate interns and volunteers
  • Complete administrative duties and documentation such as, auditing paperwork, tracking attendance, incident reports, data entry and other duties as assigned
  • Ability to clearly communicate instructions to participants and staff during the program, including but not limited to directives, technique, and feedback
  • Ensure all activities assigned have accurately recorded attendance 
  • Maintain cleanliness, professional appearance, and organization of program areas assigned 
  • Directly oversee assigned programs, staff roles, and safety
  • Commit to continuing education in your field utilizing internal and external resources to ensure our programs sustain continual responsiveness and improvement
  • Provide general feedback in a solution driven, professional manner
  • Receive and apply feedback
  • Inform supervisor of any program delivery issues or concerns
  • Conduct and maintain documentation, including participant assessments, lesson plans, progress notes and evaluations, and provide feedback to supervisor, staff, volunteers, participants and parents/caregivers as needed
  • Prepare and deliver and end of season evaluation, including recommendations for equipment, supplies and program improvements/adjustments for the following season
  • Participate fully as a member of the National Ability Center program staff
  • Attend required program staff meetings and trainings
  • Report all accidents, incidents and disciplinary concerns to the program manager
  • Support and promote National Ability Center programs and staff when out in the community


Required Knowledge and Qualifications

  • Dedication to the National Ability Center mission and the population served
  • Minimum 2 years training and experience with ropes/challenge course programs
  • ACCT Level 1 Certification or ability to obtain within 60 days of start
  • ACCT Level 2 preferred
  • Minimum 6 months experience in a supervisory capacity in a similar program
  • Experience with universal/adaptive challenge courses
  • Experience working at an Indoor Climbing Gym or Recreation Center Climbing Wall
  • Ability to inspect and maintain the course in excellent working condition
  • Ability to climb and maintain at heights of 40 feet and lift up to 50 lbs
  • High level of “hard skills” and “soft skills” as it relates to high and low ropes facilitation
  • Ability to coordinate and implement a ropes/challenge course program
  • Experience with rescue scenarios and training staff in rescue
  • Ability to supervise staff, volunteers, and interns and support in scheduling
  • Passion for encouraging independence and growth in all populations and abilities
  • Ability to multi-task in a hectic environment
  • Ability to be flexible, creative and positive in a variety of situations
  • Current first aid and CPR certification required
  • Willing and able to tolerate extended periods in the elements, including sun and wind
  • Commitment to a positive, fun and team oriented working environment
  • Valid Driver’s License

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