Director of Job & Education Center

Our vision is to break the cycle of poverty one neighbor at a time. Through safety-net services and asset building solutions, Worcester Community Action Council (WCAC) creates economic mobility opportunities for tens of thousands of people annually through programs such as energy assistance, early education and care, financial empowerment, positive youth development, and career pathways. WCAC serves 45 towns in Central and South-Central Massachusetts with offices located in Worcester, Southbridge, Webster, East Brookfield, and Leicester. We are a team of 145 employees and an annual budget of approximately $30 million. We are committed to a workplace culture with a shared passion for our vision that promotes teamwork, respect, and the opportunity to make a difference.

What we offer:

WCAC provides on-the-job training and professional development opportunities. As well as an excellent benefit package with no waiting period to enroll in health, dental, vision, life/LTD, and 403(b) retirement plan. Generous paid holiday calendar, vacation, personal and sick time. In addition to fair and transparent pay practices, we offer an additional pay differential to bilingual employees. 

Position Summary:

WCAC’s Job & Education Center (JEC) offers alternative individualized education pathways for young people outside the traditional school environment, with the intention of instilling values of lifelong learners and providing career pathway exploration, connections to post-secondary and certificate training programs leading to employment opportunities.  We are seeking a Job & Education Center Director to create, steer, and manage the JEC’s future as a leader in youth development including helping to reimagine, develop and implement a holistic model of workforce, education and positive youth development that will provide multiple opportunities for youth to access employment, post-secondary pathways, and experience equitable access to services that will help them succeed. 



Research shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WCAC we are dedicated to building a diverse, equitable, and inclusive workplace so if you are excited about this position, but don't meet all of the qualifications, we encourage you to apply anyways. 

  • Bachelor’s degree in education or related field, Master’s preferred.    
  • 5 years’ experience administering state and federally funded Human Service Programs in a non-profit or municipality. 
  • Knowledge of best practices in workforce development, education, and youth development programming.  
  • A minimum of 3 years’ experience working within community organizations and/or youth development. 
  • A minimum of 5 years’ experience in strategic planning, administration, leadership, or supervision responsibilities required. 
  • Embrace a philosophy of advancing racial and wealth equity to support equitable access to programs and services to measure impact and achieve economic self-sufficiency for participants.  
  • Proficient in Microsoft Office Suite. Ability to learn Agency software and databases. 
  • Excellent organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously. 
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.  
  • Self-directed, ability to work independently under general guidance.  
  • Ability to speak Spanish a plus.

Other Requirements:

  • Attend Board of Director Meetings, as needed. 
  • Must be reachable after hours for emergencies.  

Worcester Community Action Council, Inc. is committed to a policy of equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, sex, age, national origin, religion, physical or mental ability, pregnancy or pregnancy related condition, sexual orientation, gender identification, genetic information, membership in the uniformed services or any other classification which is protected under state or federal law.

Salary Description
Starting at $70,000