General Description

The Operations and Preschool Coordinator will administratively support all facets of Operations and Preschool (3 years - kindergarten) Ministries at Crossroads Church. This includes contributing to and embracing the purpose and direction set by the Operations and Preschool Team Managers and then motivating team members towards the fulfillment of that vision. This person must provide good people and communication skills, organization and administrative gifting, and great follow-through. They must embody the Kids Ministry culture by being Christ-centered, fun, innovative, relational, and exemplify first class hospitality. 

Kids Ministry Purpose

Partnering with parents to launch the next generation into a lifelong journey with Jesus that impacts the world. 

Essential Job Functions

1. Embody Crossroads Christian Church’s mission, vision, values and staff expectations.

· Attend all staff meetings.

Administrative Functions (~20hours/week)

1. Departmental Ordering and Budgeting:

a. Ministry ordering and shopping (preschool and events): price comparing for best value, order pick-ups, etc.

b. BILL reconciliation and receipt uploading

c. Check requests and/or set-up e-pay for vendors

d. Create and manage a shared department budget doc, updating monthly

e. Manage department merch: Keep inventory and reorder team member shirts & sweatshirts.

2. Metrics/attendance data 

a. Update spreadsheet from Metrics app weekly, keep data current, investigate trends further through CCB reporting.

3. CCB:

a. Create/maintain schedule for support teams (Operations, Kinderland Transition, Midweek Curriculum Prep) and special events.

b. CCB Form Management: updating data from forms to profiles

         i. First Time Families (10-20 forms, 20-80 profiles per week)

         ii. VBS (1500 kids & team members + connected parent profiles)

         iii. Winter Camp (150 kids and team members + connected parent profiles)

         iv. Duplicate Profiles (200+ per month)

         v. Onboarding (10-50 forms per month)

4. New Family Support and Follow-Up

a. Recruit and manage team to follow up with new families:

         i. Manage, recruit train, shepherd and follow up with volunteer team that follows up with first and second [GU1] [LJ2] [FS3]   

             time visitors welcoming them into ministry and inviting them to create their CCB profile (30-40 families per week)

         ii. Represent church/ministry by calling second time visitors. Answer questions about their first visit, encourage them in  

             further connecting, resource parents with additional ministries within the church. (10-15 families per week)

5. Fingerprint Roller

a. Will become certified Live Scan fingerprint roller in order to support Kids Ministry onboarding process. 

b. Train on Live Scan provider procedures.

6. FMX: Request facilities for services and events & input maintenance requests.

7. Create and support processes to onboard new team members effectively and efficiently. Move them through all onboarding steps: observations, application, orientation, background check, reference check

5. Maintain schedule for 1x/month Helpers (to back up Team Members)

a. Schedule helpers

b. Use CCB communication to remind them of serving time

c. Check them in / help ensure they serve in the right place

Preschool Ministry Functions (~20hours/week)

1. Provide Administrative Support for Preschool Life Groups.

a. Support curriculum development process for weekly Life Group Lessons utilizing curriculum provided, working with Preschool Team Manager.

b. Manage Midweek Prep Team (recruit/schedule/shepherd)[GU1] [LJ2]  in order to prep life Group curriculum supplies each week for all services. 

c. Understand Age-Level Characteristics and how kids develop spiritually in order to provide a great Life Group Experience.

d. Help with set-up and tear-down each weekend for Kinderland/Preschool Ministry.

e. Help manage Budget for Life Group supplies and curriculum.

f. Lead Life Group as needed.

2. Support Preschool Team Members

a. Support the Preschool Team Manager in ongoing recruiting needs.

b. Work with the Preschool Team Manager to develop creative strategies to enhance the future of Preschool Ministry.

c. Help with the scheduling of Team Members.

d. Send communication as needed to Team Members.

e. Develop relationships with the children and families.

3. Provide Administrative Support for Preschool Ministry Services (mid-week, Sundays) and Events, as specified by the Preschool Team Manager

a. Support weekly service needs – all facilities requests; safety follow-up; equipment purchasing and oversight; etc.

b. Support Preschool Large Group Ministry through tech needs (updated Worship Videos, teaching, etc.)

c. Partner with and help oversee aspects of all-church events that involve Preschool Age children: VBS; Ash Wednesday; etc.

4. Kinderland Transition Team (network/schedule/manage & collaborate with school leadership on shared spaces)

a. Manage Kinderland Transition Team Members schedule and Team Leads

b. Recruit and train more Team Members as needed

c. Keep communication as a liaison with the school on upcoming holidays/special events and communicate to Kids Ministry Team

d. Upload new online images as needed when facilitators rooms are updated (approx. every 6 months)

The above summary of duties represents the major tasks and duties. This is not intended to be an exhaustive list of all responsibilities. Therefore, this person may perform other related tasks under the direction of the Preschool Team Lead or Operations Manager.

Core Competency Requirements

Administrative Proficiency: An individual with administrative proficiency is office savvy and possesses strong interpersonal and organizational skills. 

· Demonstrates the ability to effectively prioritize and organize people, tasks and events

· Utilizes traditional office equipment (scanner, copy machine, fax machine, etc.) and phones

· Exhibits a strong attention to detail and the ability to multi-task 

· Is engaging, courteous, approachable and helpful 

· Has a good working knowledge of email and Microsoft Office products, including Excel, Word, Outlook and PowerPoint 

Team Player: A team player values his/her coworkers and works collaboratively with them to achieve organizational goals. 

• Encourages, uplifts and motivates those around him/her by being authentic, inspiring, joyful and loving 
• Values his/her coworkers and seeks to build healthy relationships with them 
• Collaborates well with the entire team by exemplifying humility and flexibility 
• Solicits and incorporates input from others
• Promotes unity (models and fosters relationships, celebrates diversity and resolves conflicts biblically and gracefully)
• Goes above and beyond job requirements, demonstrating a commitment to “do whatever it takes” to see the job/task through to completion 
• Places the team agenda before his/her personal agenda 

Detail Orientation: An individual with detail orientation appreciates the importance of details and attends to details that affect quality, timeliness and goal achievement. 

• Perceives the whole in terms of component parts 
• Determines with accuracy the specific steps, resources and actions required to achieve the overarching goal 
• Oversees the specifics of a project/plan/event to ensure its successful completion
• Provides input and ideas to help foresee any needs at a given event or meeting
• Creates accurate work 
• Demonstrates the ability to work independently and coordinate the work of others
• Multi-tasks effectively

Task Manager: A task manager completes assignments with excellence, effectiveness, and efficiency. 

• Displays good stewardship of the time, energy and resources needed to accomplish ministry goals
• Maintains ministry environments and materials to our standard of excellence
• Manages ministry purchasing
• Prioritizes multiple roles and responsibilities
• Manages ministry projects and events to successful completion
• Maximizes strengths and actively addresses weaknesses
• Fulfills general  administrative duties (contacts, scheduling, data management and routine communication)

Education and Experience

This position requests a partial or full bachelor’s degree in biblical studies, ministry, church leadership, or similar, or the equivalent in vocational ministry experience. We are seeking someone with 1-3 years’ ministry experience.

Physical effort: 

· Pushing/Pulling  

· Must be able to lift up to 15 pounds at times. 

· Required to work weekends, nights, or be on-call as a regular part of the job. 

Classification: 

· FLSA Status: Non-Exempt 

· Pay Grade: CCC Pay Grade 4