Join Our Team as a Case Manager!

Are you passionate about making a difference in the lives of individuals with intellectual and developmental disabilities? Aspire is seeking a dedicated Case Manager to join our team in facilitating day service plans and ensuring the highest quality of care for our participants. If you thrive on fostering positive outcomes, advocating for individual rights, and collaborating with a supportive team, we want to hear from you! Join us in creating meaningful opportunities and promoting dignity and respect for all. Apply now to be part of our mission-driven community! #Poweredbypossible

We offer:

• Referral bonuses
• Paid training
• Retirement plan with matching contributions
• Health and insurance benefits
• Paid time off benefits
• And more! (see benefits list below)

Case Manager Position Summary:  

The residential case manager partners with adults with intellectual and other developmental disabilities, their families, Aspire team members, and community members to facilitate and monitor day service plans. This role ensures that each person’s plan is implemented and coordinated to meet quality expectations and regulatory requirements.

The case manager follows an on-call rotation every seven weeks, providing flexibility with not every weekend required, and operates on a hybrid schedule of three days in the office and two days working from home. Collaboration is essential, as they work closely with the Health Advocate to oversee medical needs and with finance to manage benefits.

Effective communication with each person’s team guarantees seamless service delivery, leading to positive outcomes and a high level of proactive customer service. Additionally, the case manager offers guidance and support to Academy team members, enhancing their effectiveness in their roles.

Case Manager Position Responsibilities: The following represents the primary position responsibilities, but other related duties necessary to meet the needs of the organization may be assigned.

Facilitates the Person-Centered Plan

• Writes and develops the Implementation Strategies and outcomes according to the Personal Plan.
• Monitors individual status/progress, goal tracking and other reporting forms pertaining to the person to ensure proper data collection.
• Instructs and monitors Direct Support Professionals (DSP) in the Implementation Strategy with other Academy Team Members.
• Monitors implementation of Person-Centered Plan by:
• Visiting the individuals during Academy hours
• Educating and communicating the service plan vision to team members to ensure methodologies, goals, and data tracking are implemented according to the Plan
• Supporting the person with outcomes in the Academy as needed
• Serves as the key communication point of contact with families, natural supports, and other stakeholders to ensure optimal service coordination and customer experience.
• Ensure regular communication with families and other stakeholders (minimum monthly) and facilitate understanding and transmission of information between families/stakeholders and team members.
• Serve as the main liaison to other service providers as chosen by the person.
• Coordinate meetings as needed or requested to ensure services promote optimal outcomes.

Advocacy and service coordination

• Advocate for each person to ensure each is treated with dignity and respect, given the opportunity to exercise their individuality, rights, and has access to explore opportunities of interest.
• Ensure compliance with waiver.
• Links the person with other services as recommended or requested.
• Assure compliance with each person’s safety, health and wellness, and human rights.
• Respond to crisis situations that occur during Academy program.
• Communicate regularly with Academy Team Members DSPs to provide services and support to each person in accordance with each Person-Centered Plan, including Clinical support and Health/Wellness.

Complete documentation, support, and training to promote optimal service quality.

• Maintain the integrity and compliance of the participant’s paper and electronic file. Ensure each participant’s file is up to date and organized at all times and in accordance to DHS, agency and other accreditation standards.
• Complete all required documentation and assignments accurately and timely.
• Provide input and engage in opportunities for committees or special events.
• Make recommendations and assist with changes in the development and delivery of new and/or existing policies, procedures, services, etc., to optimize quality.
• Remain current with trends in the field of intellectual/developmental disabilities through professional development activities.
• Conduct training for team members as needed to develop a better understanding of persons goals, interventions, and/or relationship building.
• Conduct training and/or develop new activities in social and interpersonal skills for people as needed.
• Maintains Authorized DSP/QIDP/ status within Agency.
• Complete all required trainings including but not limited to AMTS/MANDT, CPR/FA, Clinical Trainings, Rule 50 Abuse Neglect
• Complete other duties as assigned by supervisor.

Reporting to this Position: None

Case Manager Required Education & Experience:

• Bachelor degree in human services related field
• 1 year experience working with persons with disabilities

Case Manager Additional Licensing/Certifications:

• QIDP Illinois state certified or eligible
• Valid driver’s license with good driving record

Case Manager Required Skills, Knowledge & Abilities:

• Effective oral and written communication skills; ability to write reports and routine business correspondence.
• Ability to effectively present information and respond to questions from families, employees, and the general public.
• Working knowledge of PC operations and software.
• Knowledge of the methods and practices of sound records management; ability to prepare and maintain records.
• Ability to maintain confidential information.
• Ability to read, analyze, and interpret general business periodicals, professional documents, technical procedures, and regulations. 3
• Ability to deal tactfully and courteously with employees at all levels, families, and the general public.
• Ability to maintain pleasant working relationships with all stakeholders.
• Ability to interact positively with individuals who are verbally/physically aggressive.
• Ability to perform multiple tasks simultaneously and prioritize work.

Work Life Consultant

Voted as one of the 101 Best and Brightest Companies to work for in Chicago!

We know that Together, We’re Better!

Aspire was founded in 1960 and is recognized as a leader in providing bold, pioneering, and uncompromising services to adults with developmental disabilities, their families, and the community. In 2019, we joined forces with NorthPointe Resources to be one of the most recognized and respected disability service providers across the Chicago metropolitan area, Lake County (Illinois), and southeastern Wisconsin areas.

Full-Time Benefits (regularly schedule to work more than 37 1/2 hours per week)

• Health Insurance
• Benefit Time (Vacation, Sick, Personal)
• 13 Holidays
• 403(B) Retirement Savings Plan with matching contribution
• Disability Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Voluntary Insurances available

Aspire’s priority is keeping our team members and participants healthy and safe. PPE is provided and regular cleaning and disinfecting regiments are followed to maintain a safe work and living environment. Hand sanitizer is available throughout our facilities.

Aspire is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Aspire is committed to providing access, equal opportunity, and reasonable accommodation for applicants with disabilities so that an applicant may complete the essential functions of a position. The essential functions of positions are outlined in a position’s job description. To request an accommodation or if you have a question regarding what the essential functions of a position are please contact the People Team at 708.632.5502.