This is a fully remote position based in the continental United States. Applicants must have Insurance industry experience.

Are you a dynamic insurance product manager with a passion for product launches and a knack for seamless implementation? MASA is in search of a Product Enablement Manager to lead our product introduction process and ensure our offerings reach the market flawlessly.

About Us

MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean. Learn more at https://www.masaaccess.com

What You Will Do

Reporting to our Director of Product Development, we’ll count on you to plan and execute successful product launches. Your main responsibilities will include:

• Lead customer product launch implementation, guiding requirement gathering, planning, and cross-functional collaboration.
• Keep a watchful eye on ongoing customer product releases, ensuring they proceed smoothly and efficiently.
• Define a playbook for product and market launches that aligns with our business objectives.
• Document the necessary steps for customer product implementation, maintaining accurate records of configurations.
• Collaborate with technology teams to configure products in our systems and enhance the online customer experience.
• Support sales and marketing by providing insights on key product differentiators and messaging across our membership and insurance offerings.
• Stay up-to-date on industry trends and competitor products, ensuring our offerings remain competitive and suggesting improvements.
• Contribute to the creation of product materials, sales tools, training resources, agreements, and policies for effective product presentation.

What We Need From You

Our ideal Product Enablement Manager possesses:

• A bachelor’s degree in business or a related field from an accredited college or university.
• Five or more years of experience in the Insurance industry working in product teams, business operations, user experience, product launches, process implementation, marketing, or strategy.
• A history in roles such as Project Manager, Product Manager, Operations Manager, Business Analyst, or Sales Operations Manager.
• Critical skills including strong analytical abilities, effective communication, creative problem-solving, research expertise, and remarkable organization and time management.

What We Will Provide You

• Fully remote opportunity: Work from anywhere in the continental United States and travel occasionally to our company offices in Fort Lauderdale, Florida.
• Competitive base salary, bonuses, and comprehensive employee benefits programs.
• A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don’t."
• An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success!

NOTE: Any pay range listed for this position is an estimate by the job board and may not reflect the actual compensation.

#LI-REMOTE

#LI-RH1

#corp