Job Title: General Manager - Catering

Location: Cleveland, OH

Job Type: Salary

Job Summary: Iacofano’s Catering, a leading catering company with a strong presence up and down the east coast, is seeking a dedicated and experienced General Manager to oversee our operations in Columbia, SC. The ideal candidate will have a robust background in culinary management and a proven track record of leadership in a high-volume catering environment.

Duties & Responsibilities:

Operations & Customer Service:

• Coordinate daily operations with Iacofano’s Corporate.
• Ensure excellent customer service in the facility.
• Monitor P&L, food cost, labor cost, and budgeting.

Staffing & Scheduling:

• Manage staffing levels to meet production needs while controlling labor costs.
• Post employment ads, handle onboarding, and ensure proper training.
• Create and communicate work schedules at least 5 days in advance.
• Track employee hours and address overtime as needed.

Inventory & Ordering:

• Maintain accurate food cost and reduce unnecessary store runs.
• Order products efficiently, check quality, and manage inventory.
• Follow FIFO for product rotation and portion control for consistency.

Recipes & Production:

• Document and train staff on new or updated recipes.
• Ensure recipe consistency and high-quality presentation.
• Oversee production standards, including portion sizes and cooking methods.

Sanitation & Compliance:

• Maintain a clean and sanitary kitchen, following Health Code, FDA, and USDA standards.
• Ensure employees follow proper hygiene and sanitation protocols.
• Maintain a ServSafe certification and enforce compliance.

Employee Management:

• Address attendance and disciplinary issues per company policies.
• Conduct performance reviews and training for staff development.
• Organize monthly employee meetings to encourage feedback and improvement.

Daily & Weekly Checks:

• Ensure cooler/freezer temps, cleanliness, vehicle inspections, and proper documentation.
• Perform weekly inspections and budget analysis.

 Qualifications:

• 3+ years as a Chef/Kitchen Manager.
• 2+ years as a Facility Director in a profitable environment.
• Valid Driver’s License.
• Ability to work on feet for 8 hours at a time.
• Must pass a background check.