Colossal Contracting, LLC is looking for a remote Network Delivery Engineer that will sit remote but is comfortable with frequent travel to customer sites across the US. The Delivery Engineer will provide planning, design, configuration, deployment, and tier III network troubleshooting support to our government customers with a focus on Route/Switch. In this role, the Delivery Engineer will ensure mission success by leveraging new and existing networking designs. They must be hands-on and will partake in aspects of planning, design, implementation, and deployment. They provide technical guidance to ensure the current and future success of our customer’s mission. An ideal candidate will have CCNA R/S or ACNT or equivalent.
Essential Duties & Responsibilities
- Develop networking designs, studies, and plans.
- Provide superior customer service by being courteous, knowledgeable, and professional.
- Provide senior program managers with recommendations on route/switch and networking approaches and strategies for new and continued business.
- Diagnose simple network performance problems and interact with application support teams to diagnose network or application performance issues.
- Design, implement, and support WLANs by performing and documenting wireless surveys.
- Support new Cisco high-capacity WLAN controllers and install/configure routers, switches and AP’s over multiple locations in both CONUS and OCONUS sites.
- Will perform post-implementation validation surveys in order to optimize network performance.
- Develop, implement, and manage networking processes including design standards to ensure compliance, relevancy, and sustainability.
- Perform capacity planning of the networking services by auditing and analyzing performance and availability of routers and switches.
- Proactively research and evaluate tools and technologies, as appropriate, to the networking environment, while developing solutions to increase performance and lower the total cost of ownership.
- Have a high level of understanding of many networking technologies and products.
- Communicate with customers and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to customer requests.
- Must have the ability to quickly identify network issues and reach back to support teams as needed to help remediate
- Schedule and attend technical sales support teleconferences and work with sales and engineering team members to craft IT solutions
- Travel to customer sites for both pre/post sales technical engagements and deployments.
- Assist sales staff as needed with designing current and future technologies.
- Build BOMs and configurations for Colossal sales staff and customers.
- Obtain and maintain certifications for vendor partnerships.
- Rack and stack equipment.
- Use Visio to help create network diagrams and customer documentation.
- Burn-in and test equipment as needed.
- When called upon assist and lead in the engineer recruiting process to ensure technical abilities of candidate
- Other duties as assigned.
- 5-10 years related networking support experience (or similar IT experience).
- 5-10 years troubleshooting route/switch issues.
- Experience with a wide range of network and performance management tools, security tools and appliances, layer two technologies, wireless communications, cloud computing and telecommunications services and technologies is preferred
- Minimum of a CCNA and/or ACNT. CCNP or equivalent preferred.
- Previous experience supporting a Government and/or Department of Defense customer preferred.
- Self-driven and resourceful in achieving goals independently as well as in cooperation with others
- Flexibility to adjust to changing requirements, schedules, and priorities
- Available to travel throughout the US if required.
- Ability to obtain a government security clearance.
Travel
Travel may be required for this role. Generally, travel may occur once or twice a month and may last between 2 to 3 days. Frequency and length may fluctuate depending on project scope.
Position Type/Expected Hours of Work
This is a full-time salaried position that will work between the hours of 8:30am-5pm.
Job Type
Full-time employee of Colossal Contracting.
Benefits Offered
- Competitive base salary with a target range between $125,000.00-150,000.00 with flexibility for highly qualified candidates.
- Annual Bonus
- PTO
- Education/Certification reimbursement
- 100% Employer paid Health, Vision, Dental insurance for Employee
- 401k
Colossal Contracting, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) who takes pride in supporting our CUSTOMERS and COUNTRY. For the last 12 Years our mission is to provide our customers with groundbreaking solutions and support in all aspects of our services. Colossal is a company built on military core values and committed to the success of our customers and employees. If you are looking for an exciting opportunity to be part of something greater than yourself then submit your resume for your chance to be part of the team/family.
Check Us Out : www.Colossal-LLC.com
Qualified candidates please send resumes to Joseph Gros at careers@colossal-llc.com