The ideal candidate will be experienced in handling a wide range of administrative and executive support-related tasks and can work independently with little or no supervision. This person must be exceedingly well organized, flexible, and enjoy the administrative challenges of supporting a small office of diverse people and programs.

The ability to interact with the Board of Directors, staff (at all levels), community partners, patients, and other stakeholders in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with high professionalism. Confidentiality is crucial to this role. Expert-level written and verbal communication skills, strong decision-making ability, and attention to detail are equally important.

RESPONSIBITILES 

• Handle confidential information according to strict ethical standards

• Serve as the direct support staff to the Chief Executive Officer (CEO)

• Communicate and handle incoming and outgoing electronic communications on behalf of the CEO

• Accompany the CEO to meetings and events or attend in her stead

• Assist the CEO with patient’s questions and scheduling 2 of 3

• Assures that the day-to-day functions of the Executive Suite run smoothly

• Serve as executive suite’s liaison with government agencies, members of the Board of Directors, organization staff, and external   constituencies

• Arrange travel schedules and reservations for executive management as needed

• Prepare calendars, reports, summaries, financial statements, travel itineraries, and other documents

• Maintain expense reports for the executive suite

• Assist the executive team with the preparation of presentation materials

• Draft and write multiple types of executive correspondence

• Answer phones and direct all incoming calls to the appropriate party promptly and efficiently

• Review and distribute incoming mail and prepare outgoing mail as necessary

• Organize, reserve, and oversee conference room assignments

• Interact and coordinate with vendors and consultants

• Collect pertinent data for analysis and create statistical spreadsheets and reports

• Create, analyze, and organize organizational documents

• Advise staff and partners on the best way of conducting administrative tasks

• Ensure good organizational understanding and show passion for patients

• Participate in training and development for administrators and other relevant training

• Prioritize and manage multiple projects simultaneously and follow through on issues promptly

• Coordinate with Department Managers for any office management activities

• Compile data, meeting minutes, and electronic information

• Other duties as assigned PROFESSIONALISM / ETHICS / RESPONSIBILITY FOR CONFIDENTIAL MATTERS

• Will be able to work with diverse people and diverse ideas

• Must possess good communication skills both verbally and non-verbally

• Will attend meetings or training to become a more valued staff member

• Expected to adhere to the Code of Ethics and professional standards as required by Bond’s Code of Conduct

• Confidentiality is of the UTMOST IMPORTANCE. This position is exposed to detailed and sensitive information regarding Bond’s   operations and patient information. Any violations are grounds for dismissal.

EDUCATION

• A minimum of an associate degree or two years of executive-level experience

• Experience with Microsoft applications, including PowerPoint, Word, and Excel

• Experience working with a diverse population

• Experience working in a position that requires excellent customer service