Communication Officer
St. Louis, MO Communication
Description

ROLE:

Working with the Vice President, Strategic Communications, the Communications Officer- Strategy, is responsible for creating and implementing internal and external communications strategies that further the goals of the Foundation, while building and maintaining a positive reputation for MFH. The Communications Officer will advise and engage MFH staff across the Foundation on communications practices, develop and implement plans to engage various target audiences, and share strategic messaging about all facets of the Foundation’s work. The role manages, develops, and implements daily communications, as well as specific project communications strategies for Foundation programs.


RESPONSIBILITIES:

• Planning, development, and coordination – and in some instances execution – of communications tactics (scripts, company news/intranet/website content, Q&As, etc.) and programs that support departmental strategies aligned with Foundation priorities, while understanding the dynamics of change, communications strategy, and measurement tactics

• Developing, supporting, and promoting Foundation goals, including but not limited to, message creation, social media content, and media outreach

• Developing and disseminating creative materials that increase the Foundation’s visibility among stakeholders and elevates the Foundation’s brand to internal and external audiences

• Ensuring digital marketing content aligns with the Foundation’s identity and message

• Working collaboratively with all Foundation units and programs to identify consistent communications opportunities for 

health data, press releases, and storytelling, and providing strategic communications counsel and support to Foundation staff, Board, and CAC

• Assisting with planning content and writing copy for publications such as brochures, leaflets, annual reports, newsletters, and blogs

• Working with other members of the Strategic Communications team to develop innovative, high-quality video presentations

• Conferring and working closely with external marketing firms and agencies

• Building and maintaining relationships with journalists

• Effectively tailor organization and leader voice to target audiences

• Arranging news conferences and advanced briefings

• Responding to media requests and coordinating interviews 

• Adhering to the Foundation’s core and staff values 


Requirements

• Bachelor’s degree in communications, journalism, or related field required. Experience in communications strategy development and a minimum of seven to 10 years’ experience in a responsible communications role in non-profit or for-profit organizations 

• Strong creative skills and standards

• Knowledge of digital marketing tactics, such as Constant Contact and social media

• Exceptional project management skills, managing multiple projects and deadlines with strict attention to quality and detail

• Proven willingness to be accountable for quality of work

• Self-starter and an energetic, positive team player who builds successful relationships and enjoys working cross-functionally with teams

• Intelligent, hard-working, well-spoken, persuasive, optimistic, positive, pleasant, and culturally competent

• Excellent customer service capabilities

• Demonstrated leadership

• Excellent critical thinking skills and the ability to exercise good judgment and solve problems quickly and effectively

• Excellent presentation, verbal, editing, and written communication skills, and the ability to assertively yet effectively work with a diverse group of internal and external people on a range of complex health issues 

• Professional manner and appearance 

• Generally proficient with Windows and competent in Microsoft Office


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