Immediate Supervisor: Director of Operations

Classification: Non-Exempt, Hourly

Primary Responsibilities: 

Responsible for positive member/guest interactions while serving member/guest in a friendly and efficient manner and play an integral role in ensuring our members/guests have exceptional dining experiences. At all times, servers are expected to be attentive to our members/guests needs, making them feel welcome, comfortable, important and relaxed.

Duties:

Opening procedures are as follows: (Assigned on a weekly schedule)

• Sets up condiments and dressings
• Makes back-up dressing
• Keeps cover on tarter sauce, mayonnaise, mustard and cranberry sauce
• Stock milk and check dates (whole, nonfat and buttermilk)
• Stock glasses for milk in reach-in.
• Fills lavosh baskets: approximately 4 to 5 trays (checks prospectus for special events and makes extra lavosh if necessary)
• Folds napkins for bread baskets : approximately 30 baskets
• Folds and places hot pads on the hot side: approximately 20 pads
• Sets up halfway house
• Sorts and checks shelves (if needed) with computer paper, pencils, to go boxes and bags, (include to go station in kitchen plastic silverware, bags and boxes).
• Cuts lemons for iced tea, fish wraps and makes fresh iced tea
• Checks hot tea station and refills hot tea set-ups with tea bags and honey
• Prepares under-liners for soup, dressing, dessert and pasta plate service
• Sets up dessert station with forks and spoons
• Sets up soup station with spoons and bowls, etc.
• Fills oil and vinegar dispensers and black peppermills
• Sets up assigned dining room station with coffee, decaf, iced tea, water and silverware
• Refills coffee and decaf decanters
• Assist with special tasks assigned by supervisor

During Service Hours -

• Prepare tables with special attention to sanitation and order
• Attend to customers upon entrance
• Present menus and help customers select food/beverages
• Take/serve orders and answer questions or make recommendations for other products
• Collaborate with other servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue chit for signature

Closing Procedures -

• Cleans and wipes down both hot and cold side counter including where under liners are kept
• Checks and sorts glass racks
• Washes and wipes all oval and round serving trays
• Friday nights send large lids to dishwasher
• Sunday nights send small lids to dishwasher
• Cash out at end of shift
• Help reset rooms
• Assist with special tasks assigned by supervisor

This is a general description. You may be required to perform other duties as requested by your manager.