From Intake to Outcomes, CareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology and decision-making data to pharmaceutical, biotechnology and medical device innovators.

Job Title: Digital Hub, Data Analyst

Reports To: Director of Automation

Position Summary:

The data analyst will be responsible for handling client exceptions and escalations, technical rule building and rules engine management, data analysis, and interfacing directly with client and technical contacts. The Analyst must demonstrate effective interpersonal and communication skills, have a team orientation, an adaptable nature, and the ability to build and maintain strong working relationships.

Primary Responsibilities:

• Research and resolve data exceptions, validations, and field escalations from batch and API traffic
• Communicate with client/customers effectively regarding technical issues and resolution
• Manage, improve and create datasets in rules engines across multiple products and offerings
• Interpret data, analyze results, filter and “clean” data 
• Identify, analyze, and interpret trends or patterns in complex data sets
• Work closely with management to prioritize business and process improvement opportunities
• Document and maintain business and functional requirements and ensure persistence
• Utilize time management skills and multi-tasking capabilities to handle multiple and parallel projects, deliverables while working both independently and collaboratively within a team
• Maintain user confidence and protect the business by keeping information confidential
• Occasional travel may be required

Minimum/Baseline Requirements:

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Willingness to work closely with client(s) to achieve understanding of client’s needs
• Proven ability to communicate effectively both orally and in writing
• Demonstrated ability to manage multiple tasks
• Demonstrate creative problem-solving skills, ability to maintain the highest levels of customer satisfaction and a service orientation
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint) and Google Productivity Apps (Google Docs, Sheets, Slides)

Preferred Qualifications:

• Experience with APIs, using SoapUI, PostMan, or similar application
• Querying experience with SQL or a similar language
• Business knowledge of the healthcare industry, specialty pharma, hub services, and methods for getting patients on therapy faster
• EDI (Electronic Data Interchange) transaction set experience
• HIPAA

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 

Schedule

• Must be flexible on schedule and hours 
• Some travel may be required

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.  

At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.

CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.