U.S. Soccer Overview  

We are U.S. Soccer and we are the future of sport in the United States.  Our mission is to make soccer the preeminent sport in the United States.  We embrace diversity, technology and global connections to drive the growth of our sport and serve our athletes and fans.  We seek motivated, passionate, skilled people who can think, create and work on a team.   

U.S. Soccer is a growing company that looks for team members to grow with it. U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture and an atmosphere for professional development. 

The Federation’s core principles set organization-wide standards to identify and foster our culture and inform how we interact and hold each other accountable. These principles guide U.S. Soccer: We Win Together. We Aim High. We Champion Diversity, Equity & Inclusion. To be successful as a USSF employee, it is critical to demonstrate and live up to these principles every day and with every interaction with peers, stakeholders, and partners.  

The Federation’s core values are the individual attributes and characteristics that staff embody to uphold the organization’s principles and succeed. These values guide our employees: Integrity. Commitment. Teamwork. Respect. 

Position Description 

U.S. Soccer is seeking a Salesforce Administrator/Developer to support several internal platforms. This individual will join U.S. Soccer’s growing product and technology team and will be responsible for the success of our CRM solution and related technologies. They will lead the organization’s efforts to create and maintain a 360-degree profile of the customer, integrating data and workflows from all lines of business. This individual must have a strong mix of Salesforce declarative and Apex coding capabilities. This position reports to the Senior Director of Platforms. 

Primary Responsibilities: 

• Manage Salesforce CRM implementation including sales, service, advancement, and partnership teams
• Provide ongoing support and training to all staff on common Salesforce workflows and best practices
• Collaborate with product and engineering teams on customer data orchestration
• Coordinate case management workflows and metrics across all departments
• Gather product requirements from a wide variety of internal stakeholders
• Build and maintain Salesforce reports, dashboards, custom objects, and automations

Minimum Qualifications 

• 3+ years of experience in Salesforce administration
• Experience using project management software
• Proven track record of maintaining complex Salesforce implementations involving Service Cloud, Sales Cloud, and Nonprofit Cloud
• Salesforce Advanced Administrator certification or higher
• Must have expertise in developing and managing Apex code and triggers within the Salesforce platform to customize functionality and automate processes.

Desired Qualifications

• Demonstrated strategic hustle and work ethic with diversity of thought
• A background in, and passion for, soccer, sports and/or entertainment is preferred
• Highly comfortable with Atlassian tools such as JIRA and Confluence
• Experience with enterprise integration and ETL tools (dataloader.io, Jitterbit, etc.)
• Basic knowledge of Python and familiarity with the Simple Salesforce package
• Ability to handle multiple projects, tasks, and priorities
• Superior written and verbal communication skills
• Bilingual (English and Spanish, preferred) 

U.S. Soccer is an equal opportunity employer that is committed to diversity, equity and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. 

We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.