Outreach and Program Coordinator
Job Type
Full-time
Description

Do you believe all children can be successful in math and school with the right supports? So do we! When you join Heart Math Tutoring (HMT) you will be part of unlocking the powerful resource of volunteer time to make a positive, immediate difference for students, schools, and everyone involved.


About the Role: Outreach and Program Coordinator (“Outreach Coordinator”)

As part of ensuring high-quality tutoring sessions and a positive experience for volunteers and school staff, Heart Math Tutoring provides an on-site Program Coordinator to each school site. The Program Coordinator is present at their assigned school during tutoring sessions where they assess students and monitor instruction, in addition to providing ongoing training and real-time coaching to tutors. The coordinator is also Heart’s liaison to the school, streamlining communication to teachers and hosting the volunteers. The coordinator will build and maintain relationships across various stakeholders: with students, families, tutors, and school staff. 


As HMT strives to serve a growing number of students in Charleston, additional support is needed to recruit tutors and engage the community. As such, the Outreach Coordinator role will also oversee a variety of creative ways to secure tutors and spread Heart’s mission externally. The Outreach Coordinator spends roughly half their time each week directly managing a school site as a Program Coordinator, and half their time supporting community outreach functions described below.


Job Responsibilities: Key responsibilities are listed below.

Program Coordinator – ~50% of time, Aug - May

The coordinator will be present at his/her assigned school during tutoring sessions where he/she assesses students and monitors instruction, in addition to providing ongoing training and real-time coaching to tutors. The coordinator is also Heart’s liaison to the school, streamlining communication to teachers and hosting the volunteers while they are on campus. 

  • Oversee 50 – 60 students’ growth in math skills and enthusiasm for academics
  • Manage and support 50 – 80 weekly volunteers
  • Liaise with teachers, school staff, and families


Federal Work Study Initiative – seasonal/strategic

The coordinator will build relationships at the university level to understand the best ways to recruit Federal Work Study students, as well as onboard them and create their schedules. The coordinator will support FWS students throughout the school year.

  • Develop a strategy for Federal Work Study students to support Heart’s current mission and growth, measure progress, adjust strategy, and advise leadership on planning and feasibility
  • Establish and maintain relationships and agreements with local universities to create approved FWS positions and recruit new FWS students to act as Heart tutors
  • Onboard and manage FWS students, including but not limited to schedule creation, hours input, and building and maintaining positive relationships to ensure attendance and retention


Volunteer Recruitment & Support – seasonal/strategic, estimated to be 100% of time in summer months

The coordinator will support outreach efforts to recruit and engage tutors for growing program operations.  

  • Meet individual goals set in collaboration with Program Director during recruitment season that support the collective goal of having 100% of tutors needed to support 170+ students.
  • Recruit New Tutors - Identify leads, make asks, and build relationships to recruit tutors for students.
  • Identify, make pitches, and build relationships with organizations that partner with Heart to provide volunteer tutors. 
  • Build relationships through networking events and account management of community partners.
  • Represent Heart at local level to promote Heart’s mission and work with peers, potential volunteer leaders and funders, and other partners. 
  • With Local Program Team, help with recurring events, including securing venues, food, in kind donations; etc. 
  • Other Duties as assigned 
Requirements

Experience/Background: The ideal candidate exhibits Heart Math Tutoring’s core values – student centered, precision and professionalism, growth mindset, gratitude, and civic engagement. Additionally, the ideal candidate demonstrates: 

  • Commitment and passion for improving education for all people, with the belief that a strong foundation in math is critical to a person’s success and opportunities and that all students can learn math and ultimately perform at or above grade level. 
  • Desire to work with elementary-aged students 
  • Able to teach, tailor, and lead others in sales/recruitment environments and has studied (or is willing to study) best practices in sales/recruitment
  • Makes a strong, positive impression in networking and social settings. Willing to make asks.
  • Believes in importance of data and attention to detail and is highly organized and efficient
  • Strategic. Track record of learning and adjusting course based on new information, including seeking and incorporating best practices from other orgs and sectors
  • Computer skills and/or ability/willingness to learn programs including but not limited to Word, Excel, email and contact management, CRM tools such as Salesforce, and file sharing systems 
  • Self-starter, entrepreneurial 
  • (preferred) Has experience in a corporate setting or working directly with community relations departments, event planning experience, and strong public Speaking Skills.


Other Notes: Some evening and early morning work may be required based on timing of community networking events, partner organization meetings (e.g., faith groups on weekends), and Heart Tutoring programming. Our strategy is to work collaboratively and proactively to establish a sustainable schedule, responsive to variation in season and priorities, and flexible, when possible, for remote vs. in-person work. We have a fast-paced environment.


Commitment to Diversity:

We believe that our differences make our team stronger, and we also know that our students benefit from working with adults from all backgrounds. The team at Heart Math Tutoring is specifically committed to supporting racial equity, both internally and externally, and is in the midst of several trainings and initiatives focused on supporting an inclusive work environment and providing culturally competent support to our students, >90% of whom are people of color. As an equal opportunity employer, Heart Math Tutoring is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.



TO APPLY, PLEASE SUBMIT THE FOLLOWING DOCUMENTS:

  • Resume
  • Cover Letter

Hiring Timeline: Interviews and decisions will be made starting in June 2024. The position has a preferred start date of July 29th, 2024. 

Salary Description
$47,000 - $50,000/year