Clinical Supervisor

Job Title: Clinical Supervisor   

Department: Administrative

Reports To: Executive Director   

MA Status: Full Time, Exempt

Compensation: $77,000-$87,000 annual salary   

Benefits: as eligible

REACH Beyond Domestic Violence is a non-profit organization providing safety and support to survivors of abuse while engaging communities to promote healthy relationships and prevent domestic violence. Our programs include 24-hour hotline services, emergency shelter, support groups, legal advocacy, specialized children’s services, community-based survivor advocacy programs and community education and training. 

At REACH, we believe that the way we do our work matters. The respectful, equitable relationships we work for in the world have to start with us. We do this work because we believe change is possible. We work with communities and individuals to change social norms and systems of oppression to prevent and ultimately end domestic violence. 

Programs + Services

The range of programs and services that REACH provides is both broad and deep; it is both a service provider and a movement-maker. REACH’s hotline and shelter serve survivors from Massachusetts and surrounding states. REACH serves all survivors regardless of race, ethnicity, immigration status, gender identity or expression, sexual orientation, religion, or income level. All of REACH’s support services are completely confidential and free of charge to individuals. 

Emergency Shelter

REACH’s eight-room emergency shelter is a place where survivors can feel safe, join a supportive community, and begin the process of recovering from abuse and starting over. REACH does not place a time limit on how long guests may stay at the shelter, since recovering from trauma is an ongoing process and each person’s emotional, familial, and financial situation is different.

REACH’s services are always in demand, as there are only 200 domestic violence shelter beds in the entire state. REACH also provides a 24-hour, toll-free hotline, answered by staff and volunteers every day of the year. 

Community-Based Advocacy

REACH’s community-based advocacy program serves more than 300 survivors each year, providing both compassion and practical help to survivors who need to stay in their communities, often continuing to live with their abuser. This includes legal consultation, logistical help with housing, job applications, safety planning, and other practical needs, as well as therapeutic support. REACH also offers ongoing support groups in English and Spanish. 

Children’s Program

REACH supports the healing process of children in the shelter and in the community through discussion, play, and art therapy with its child/youth program. Individual counseling, advocacy, and group sessions help children process what has occurred in their lives and understand that the violence is not their fault. REACH works with each child to explore and voice their fears, concerns, and feelings of guilt, shame, and anger.

Education + Prevention

REACH believes strongly that the best way to eliminate domestic abuse is to prevent it from happening in the first place. Its education and prevention programs are at the forefront of this critical effort and work to change cultural norms and increase understanding of healthy relationships. REACH trains first responders, medical professionals, social service agencies, faith organizations, and middle, high school, and college students and their teachers. REACH was among the first domestic violence organizations in Massachusetts to have youth-focused prevention programming, and it is often enlisted by schools and other organizations to lead trainings for students, teachers, and school staff. REACH helps convene community groups that want to bring prevention messages to their towns, including innovative and empowering initiatives such as its Survivor Speakers Bureau, which trains survivors that have utilized REACH’s services to engage community members in discussions about domestic violence. Its prevention work, as well as its inclusive approach to services, is part of what distinguishes REACH.

Clinical Supervisor

Everyone at REACH has a positive, innovative spirit and a commitment to social justice. We are committed to building and sustaining a diverse team of caring and dedicated people. The clinical supervisor works to encourage and strengthen all programs and the organizational capacity to address barriers and meet the needs of survivors, with a distinct focus on developing supervisors, advocates, and interns who provide direct support to survivors. The Clinical Supervisor supports efforts to maintain, enhance, and expand on program supervisors’, advocates', or interns’ strengths while helping them work through existing barriers as they come up. This position is not responsible for meeting with clients or diagnosis. 

The Clinical Supervisor supports all programs through individual/group meetings and training as needed. This role directly reports to the Executive Director.

This is a full-time, salaried and exempt position. Monday-Thursday this position is typically on-site with Fridays as a remote option. Occasional evening or weekend hours may be needed based on program’s needs. 

Leadership Responsibilities:

  • Provide clinical supervision for direct service advocates/supervisors regarding critical issues of vicarious trauma and self-care. This includes ongoing supervision for direct service and, as needed, for administrative roles that may be impacted by vicarious trauma. 
  • In collaboration with the Executive Director and Director of Program Management, support organizational advocacy strategies by utilizing diverse models for various clinical types.
  • Incorporate coaching styles to help support individual growth.

Key Responsibilities:

  • Assist in coordinating with the Executive Director and Director of Program Management or other stakeholders to identify and gather insights and effectively communicate programmatic issues impacting survivors–focusing on BIPOC survivors of trauma.
  • Occasionally assist in coordinating Onboarding endeavors for staff and Board.
  • Help strengthen existing partnerships and assist in creating new partnerships with catchment areas to stay current on issues and concerns related to trauma and how we do the work.
  • Help identify opportunities for Colleges and Universities to participate in internship/volunteer opportunities. 
  • Help to inform/train other programs and institutions about domestic violence and our programs on an as needed basis. 
  • Provide ongoing training/workshops sessions for employees on confidentiality laws, ethics, and other topics relating to the field of mental health care and domestic violence. 
  • Provide the team with support, guidance, and consultation regarding the delivery of trauma informed care. 
  • Assist the Program team in assessing and improving all services (intake, advocacy, termination, etc.) to reflect a relational, trauma-informed approach.  
  • Conduct research as needed to develop new treatment methods or enhance existing ones and improve the quality of care they provide to survivors.
  • Review case files and monitor progress in collaboration with the leadership team. 

All staff at REACH commit to:

  • Working to ensure that REACH’s values are demonstrated in the policies and procedures of the organization, every day.
  • Working in committees and with colleagues in other programs at the organization, participating with internal committees, and engaging with external and coalition work related to the role and/or the organization.
  • Participating in staff meetings, weekly professional supervision.



  • Licensed clinician
  • Fluent Bilingual capacity preferred
  • A minimum of 7 years of experience in successfully supervising a culturally diverse number of employees. 
  • Ability to multi-task and work in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Strong leadership skills and ability to lead events, projects, or meetings.
  • Effective interaction with all levels of management.
  • Capable of meeting deadlines.
  • Excellent interpersonal skills and emotional intelligence.
  • Comfortable working independently and as part of a small and collaborative team.
  • Valid driver’s license and ability to travel within the REACH service area as needed.
  • Ability to work remotely as needed.



  • Comprehensive benefits package options including: 
  • Robust benefits including health, dental, vision, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Dependent Care Account (DCA), retirement plan with employer matching up to 3% of salary contributed, and life Insurance. 
  • 20 Days (4 weeks) of Paid Vacation Time, 25 Days (5 weeks) after 3 years of employment
  • A 4-week paid sabbatical, in addition to vacation time, is available to full-time employees after 7 years of employment
  • 12 Days Paid Sick Time and 11 Paid Federal Holidays

Equal Employment Opportunity

REACH is an equal opportunity employer. Federal and State laws and the Agency’s policy prohibit employment discrimination against applicants for employment and employees on the basis of age, ancestry, sex/gender (including gender identity,) pregnancy, childbirth and related medical conditions, marital status, registered domestic partner status, medical condition related to cancer or genetic characteristic, national origin, physical or mental disability, race, religion, sexual orientation, or veterans’ status. Discrimination is also prohibited on the basis of a perception that a person has any of the above characteristics.

Intent of Job Description

This description is intended to indicate the kinds of work duties that will be required in this position. It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under his/her supervision. The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a familiar level or difficulty.

Salary Description
$77,000 - $87,000