We are seeking a skilled Journeyman ServiceNow Developer to join our fully remote team supporting our client, the Army Corps of Engineers. In this role, you will assist in designing, developing, and implementing ServiceNow solutions that meet our client’s business needs. You will have a solid understanding of core modules such as Incident Management, Change Management, and Problem Management, and experience in developing custom applications. You will work closely with stakeholders to understand requirements, contribute to application development, and ensure the effective functionality of the ServiceNow platform.

Our ServiceNow instance is hosted on-premises, making it important for candidates to have experience supporting on-prem ServiceNow environments. Familiarity with the unique challenges of managing on-premises deployments is essential for maintaining system stability, security, and performance. NOTE: This is a Fully Remote position.

• Development and Customization: Assist in designing, developing, and implementing ServiceNow applications and modules, including custom scripts, workflows, and integrations. 
• Technical Support: Provide support and help resolve issues related to ServiceNow applications and integrations. Ensure ongoing maintenance and optimal system performance.
• Requirements Gathering: Work with stakeholders to gather and document business requirements. Contribute to translating these requirements into technical solutions.
• Business Rules: Support the development and management of business rules to automate processes and maintain system integrity.
• APIs and Integrations: Assist in designing and implementing integrations using REST and SOAP APIs, facilitating smooth data exchange between ServiceNow and other systems.
• Custom Applications: Help build and maintain custom ServiceNow applications to address specific business needs, ensuring functionality and performance.
• Best Practices: Follow best practices, coding standards, and industry guidelines in all development tasks.
• Documentation: Contribute to creating and maintaining technical documentation, including design specifications, user guides, and knowledge base articles.
• Continuous Learning: Stay informed about the latest ServiceNow features, updates, and industry trends. Assist in implementing innovative solutions to enhance system functionality and user experience.

Qualifications:  

• Experience: 2+ years of experience in ServiceNow development, with hands-on experience in business rules, APIs, integrations, and custom applications.
• Technical Skills: Knowledge of ServiceNow platform scripting (JavaScript, GlideScript), REST and SOAP integrations, and ServiceNow development tools.
• Certifications: ServiceNow Certified Application Developer or similar relevant certifications preferred. Security+ certification is required.
• Problem-Solving: Good analytical and problem-solving skills with the ability to assist in troubleshooting and resolving technical issues.
• Communication: Strong verbal and written communication skills, with the ability to collaborate effectively with stakeholders and team members.

Non-Negotiable Requirements: 

REQUIRED CLEARANCE:

• Secret clearance (interim required to start)
• Must be a current US Citizen

REQUIRED CERTIFICATIONS:

• ServiceNow Certified Systems Administrator (CSA) certification preferred

PREFERRED CERTIFICATIONS: 

•  Security+ CE preferred but not required. 

Technical Environment: 

On-prem ServiceNow instance hosted by a third party, not ServiceNow cloud. Windows 10 or Windows 11 operating systems; ServiceNow ticketing system; Microsoft 365 Office suite of applications. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.