Powder Mountain is a year-round resort and real estate development project nestled throughout 10,000 acres in the Wasatch Mountains of Northern Utah. Recently acquired by Reed Hastings, Co-Founder of Netflix, Powder is committed to staying uncrowded and independent—and we’re revolutionizing the ski industry along the way. Join our mission to spark wonder by creating a unique place that fuses mountain recreation, art, and meaningful connection.

We’re looking for Big-Hearted Champions Who Pick Up the Trash. If you’re a passionate, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.

We Are:

Big Hearted - Passion, Caring & Warm, Joyful, Generous

Champions - Team - Not Family, Intolerant of Mediocrity, Tenacious, Seeks Feedback

Who Picks Up the Trash - Does What is Best for Powder and Our Guests, Resourceful, Selfless

Our Commitment to Equality:

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams. 

Appearance Guidelines:

Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable.

Perks of Joining Our Big-Hearted Champions:

• Health, Vision, Dental Benefits
• 401K Plan and company match
• Employee Assistance Program 
• Generous Paid Time Off 
• Company provided Life Insurance & Short-Term Disability 
• Seasonal Ski & Summer Passes for self, self & dependents + Buddy Vouchers
• Membership to Wolf Creek Fitness Club and Golf Course
• UTA Ski Bus Pass and Employee Shuttle Service 
• Powder Mountain Retail/Rental Discount and On-Mountain F&B Discounts
• Powder Mountain Snowsports School Discounted Lessons
• Access to Expertvoice.com, Outdoorly.com and partner discounts.
• Powder Mountain on-snow uniform for specific roles.
• Free On-site Gourmet Employee Meals

Powder Haven, Powder Mountain's exclusive private resort community is seeking a guest focused, fine dining experienced leader to aid in the management of our front of house staff in Skylodge and Powder Landing locations. Skylodge is an elevated, fast paced, open-kitchen style Restaurant that offers multiple unique seasonal menus for the member community at Powder. The restaurant offers eclectic culinary events frequently throughout the year with emphasis on multiple styles of cuisine to keep our guests intrigued and delighted.  

This position is a crucial role in enhancing our dining experience by overseeing training and the seamless implementation of elevated operational standards. This is a leadership role that will ensure the consistency supreme guest dining experience. 

Role Responsibilities:

• Collaborate with the F&B team to define training objectives, coordinate educational programs, and implement innovative systems.
• Assist with the introduction of new training methods and standards, ensuring they align with Powder Haven's organizational and operational goals.
• Supervise daily operations of Skylodge/Powder Landing, and its adjacent F&B outlets, maintaining top-tier service quality.
• Coordinate training sessions on guest service excellence, product knowledge, and operational efficiency.
• Utilize the Jolt platform for effective management and oversight of training initiatives and performance metrics.
• Assess team members for effectiveness of training and adjust programs to enhance guest dining experience.
• Guide and mentor staff, providing continuous feedback to aid in their professional development.
• Assist the Manager with team member scheduling, interviewing, and onboarding of team members.
• Monitor and report on key performance indicators (KPIs) related to service quality, team productivity, and guest satisfaction.
• Stay abreast of industry trends to continuously refine training and operational strategies.
• Always optimize guests' satisfaction, stiving to go above and beyond
• Be an enthusiastic leader, keep team motivated and eager to please and develop with Powder Haven.
• Great guests, maintain appearance of front-of-house location.
• Assist guests and team with dining operations.

Qualifications:

• A minimum of 5 years’ experience in restaurants, with a preference for those skilled in elevated or fine dining.
• Proficient knowledge of beer, wine, and spirits, and pairing recommendations.
• Solid culinary understanding pertaining to food preparation and sourcing of proteins, and ingredients.
• Willingness and availability to work nights, weekends, and holidays, and be present for the demands of the ski season.
• Previous experience in a front-of-house restaurant leadership role.
• Commitment to exceptional guest service and maintaining a clean and orderly dining facility.
• Ability to be at work on time in inclement weather. Use of UTA or personal 4-wheel drive vehicle required.
• Capable of lifting and carrying items up to 30 pounds, with frequent stooping, bending, and walking in varying weather conditions.
• Must be able to remain on feet for extended periods, perform tasks in close proximity to others, and handle the pressure of a fast-paced environment.
• Exposure to typical restaurant hazards, including noise, heat, and kitchen equipment, as well as outdoor climate variations.