Steinway & Sons is seeking a Spirio Engagement Coordinator to work with institutions on implementing Spirio, our player piano system.
This role is responsible for supporting the implementation of Spirio at institutions who own a Spirio, to ensure Institutions are optimizing the Spirio technology and functionality for masterclasses, distance learning and other applications.
Main Responsibilities:
- Provide after sales service to Spirio owning institutions
- Ensure institutions are set up with the proper technical equipment and have the necessary bandwidth
- Build and cultivate strong long-term relationships with Spirio owning institutions
- Train and education institutional staff and technicians on how to use Spirio
- Communicate and be the point person for rolling out updates and new technologies to institutions
- Create and lead Spirio Institutional user groups
- Be knowledgeable about Spirio and identify opportunities for institutions to use Spirio
- Build relationships and engage with institutions on many different levels
Position Qualifications:
- Bachelors’ degree required, masters a plus
- Background in music, especially piano
- Superior communication, planning, creative problem-solving and organizational skills
- Technology experience
- Highly motivated self-starter with the ability to work independently and drive new business
- Strong, engaging executive presence and a passion for higher education required
- This position requires some domestic travel ~1x per month.
The estimated annualized base salary range for this role is $50,000-$55,000. Compensation will vary based on skills and experience. New employees are eligible to participate in a robust benefits package on first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and more.