Matrix Human Services is Educating Children, Supporting Families and Rebuilding Neighborhoods in Detroit. 

THE IMPACT YOU WILL BE A PART OF WITH JOINING MATRIX

• Over 30 program locations throughout Detroit and surrounding areas 
• 20,000+ individuals benefiting from Matrix services every year
• The largest Head Start Program in the city of Detroit 
• The largest HIV treatment and prevention program in Detroit 
• After school youth services and academic enrichment 
• Workforce Development and Financial Literacy Programs 
• Housing Education and Home Buying Assistance 
• Healthy Senior Living Program 

RECOGNITION FOR DEI. Received Diversity Champion Award from Corp! in 2021. CEO, Brad Coulter honored by Crain’s as one of 2021’s most Notable Executives in DEI. 

FOCUS ON PERSONAL AND CAREER DEVELOPMENT. Tuition Assistance. Professional Development Support. In-House Learning and Professional Development Platform. 

WE EMBRACE WORK LIFE BALANCE. Vacation Banks. Paid Holidays. 

BENEFITS OPTIONS. Medical/Rx. Nonstop Visa Card. Dental. Vision. Life/AD&D Insurance. Flexible Spending Accounts. Combine Short- & Long-Term Disability. Employee Assistance Program (EAP). 403(b) Retirement Account. 

CORE VALUES:

• Positive Attitude 
• Always Learning 
• Results Through Accountability 
• Building Relationships

JOB SUMMARY/ACCOUNTIBILITY:

The primary duties of the Program Coordinator are to oversee and manage the day-to-day operations of the Mpowerment program, staff, and Safe Space, workforce development and community outreach initiative. This individual will work directly with the LGBTQ+ population to ensure their health and workforce development goals. 

This position will submit reports accurately reflecting program participants’ progress toward goal attainment, using a designated system and/or other related databases as needed. Responsibilities include assisting with the creation and delivery of training classes, employment, and support of all activities of wraparound services for the participant. 

GENERAL RESPONSIBILITIES:

• Provide new team members with Onboarding Training Guide and review guide 
• Sign up members for education and work collaboration with City of Detroit.
• Ensure clients are engaged in community activities 
• Recruit Core Group members 
• Manage case files to ensure proper data collection and reporting
• Assist with creating program policies and procedures 
• Host workshops to assist clients in resume creation, elevator speeches, job searching, basic computer training. 
• Coordinators will assemble committees for the Core Group to focus on financial products and resources on an ongoing basis
• Facilitate M Groups, help plan activities and promotion and marketing
• Willing to participate in professional development
• Providing general assistance to members i.e active listening, answering questions
• Activities associated with enrolling new members into the project.
• Activities related to initial rapport building, completing an intake form, gathering eligibility information, completing consents and releases as needed
• Activities related to monitoring client’s service plan - assisting with education/ work related challenges.
• Activities related to providing a referral of ANY type, advocating on client’s behalf regarding referral, or following up with referral source or client on referral outcome, receiving referral from partnering programs / sources.
• Collect, track and report required data using for all participants 
• Conflict Resolution/Problem Solving/Effective Communication/Team organizing 
• Fulfill any projects that are appointed by Program Manager 
• Look for trainings for the team if any available 
• Be knowledgeable of the team’s weekly/monthly goals and assist team with executing these goals 
• Encourage and support each team member 
• Intakes sessions
• Monitor team Progress and Performance 
• Create and submit monthly updates and quarterly reports as required 
• Motivate team members skill sets
• Representing and advocating for team needs 
• Motivating and assisting team members to accomplish goals

POSITION QUALIFICATIONS:

• Lived experience. 
• Associate degree in related human services field. Bachelor's degree preferred. 
• A minimum of two (2) years of experience in HIV prevention and education, adult training and workforce development programs. 
• Computer proficiency in Microsoft Office and familiarity with a variety of data systems 
• Strong work ethic and commitment to quality services for adults 
• Excellent oral and written communication skills and organizational abilities 
• Valid Michigan Driver’s License 
• Occasional use of personal vehicle to perform job duties.  
• Current vehicle insurance

WORKING AND ENVIRONMENTAL CONDITIONS:

Works in a normal office environment with usual pressures of managing personnel and dealing with time constraints. Because of the need to meet with others within the community, it is common to drive to several locations, sometimes in inclement weather. 

CONTINUOUS QUALITY IMPROVEMENT AND ETHICAL CONDUCT:

• All staff will use data to help achieve program goals; apply techniques and strategies that promote a culture of learning; identify and address gaps that continuously improve our programs
• All personnel of Matrix must adhere to the NASW Code of Ethics and incorporate Continuous Quality Improvement efforts into their everyday performance
• All Head Start employees must adhere to the federal regulations and requirements for Head Start operations including the Program Performance Standards, licensing regulations, and the NAEYC Code of Conduct
• Demonstrate and actively promote an understanding and commitment to the mission and values of Matrix Human Services

Matrix Human Services is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Matrix Human Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@matrixhs.org. Michigan law requires that a person with a disability or handicap requiring accommodation to perform the essential duties of the job must notify the employer in writing within 182 days of the date that the need is known or should have been known.