Employee Assistance Program Coordinator
Job Type
Full-time
Description

We are seeking a highly organized and compassionate individual to join our team as an Employee Assistance Program Coordinator. The EAP Coordinator will play a crucial role in promoting and implementing our Employee Assistance Program, which is designed to support the mental health and well-being of other employer's employees. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong understanding of counselling and wellness resources. They will be responsible for coordinating EAP services, conducting assessments, and providing confidential support to employees in need.

Requirements
  • Coordinate and oversee the implementation of the Employee Assistance Program, including developing policies, procedures, and resources.
  • Conduct confidential assessments to determine the needs of employees seeking assistance.
  • Provide short-term counselling and support services to employees, including crisis intervention and referral to external resources when necessary.
  • Develop and deliver training programs and workshops to promote mental health awareness and stress management for employees.
  • Maintain accurate and confidential records of EAP services provided, ensuring compliance with privacy laws and regulations.
  • Collaborate with internal stakeholders, including HR, management, and supervisors, to ensure a holistic approach to employee well-being.
  • Serve as a knowledgeable resource for employees seeking information and guidance on mental health and wellness topics.
  • Stay up-to-date with current trends and best practices in the field of employee assistance programs and mental health support.
  • Evaluate the effectiveness of the EAP through data analysis and feedback from employers and their employees, making recommendations for improvement as needed.
  • Participate in the development and implementation of workplace wellness initiatives and programs.
  • Promote growth of the EAP program