Diagnose and repair operational problems with boiler controls and boiler accessories.   New machine installation, start-ups, repairs and selling service and service contracts.                             

Essential Duties and Responsibilities include the following and other duties may be assigned:   

· Adhere to all Tate Safety Protocol at all times – “Safety First”  

· Conduct business always based on Tate Core Values to promote Tate Service  

Culture and strive for harmony and teamwork with all departments  

· Provide outstanding customer service to both internal and external customers ? Attend required vendor training and company sponsored classes  

· Maintain truck stock inventory – repair parts  

· Maintain company vehicle in clean manner (inside and out), drive safely and adhere to all  

driving laws.  

· Maintain a clean driving record  

· Maintain regular attendance  

· Assist inside service or sales by identifying and submitting 5 Technician Lead per week  Prepare and submit accurate service tickets for all work performed daily  

· Assist with training less experience personnel  

· Maintain records concerning time, labor and materials and logs of tasks performed  

· Troubleshoot and repair equipment  

· Perform installation upgrades to include Gas conversion, and Parallel  
Positioning controls  

· Perform preventative maintenance to include open, clean, close, fire and set combustion,  
emission analysis  

· Equipment and system start-up per Manufacturer  

· On call 24/7 as scheduled   

· Procure repair parts as needed   

· Maintain vendor software and perform updates and backups as required   Download and back up Control files for customer equipment  

· Other duties and cross training as assigned