POSITION OVERVIEW

The Hearing Aid Specialist performs hearing testing. The Hearing Aid Specialist also evaluates and counsels’ patients regarding hearing loss and hearing aids.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform hearing tests as ordered by the Physician. Testing to include speech audiometry, pure tone air and bone conduction, tympanograms, acoustic reflexes, and pediatric testing via sound field testing.
• Provides all services related to hearing aids, including, but not limited to, hearing aid evaluations, hearing aid fittings, verification, troubleshooting, counseling, fitting earmolds and earplugs.
• Counsel patients in the use and care of instruments and/or assistive listening devices, as well as realistic expectations of      benefits as assigned.
• Provide patients and family members with appropriate educational materials, brochures, communication classes and support groups.
• Conduct follow up appointments to determine patient success with hearing instruments. Perform      measurements of validation and make indicated adjustments as assigned.
• Perform cleaning and electro acoustical analysis of hearing instruments for established patients according to company policy as      assigned.
• Accurately and efficiently document the patient visit in the electronic medical record.
• Maintain instruments and lab supplies ensuring all are cleaned, in good working order, and organized.
• Handle other duties and special projects as assigned.

Education

• High school diploma or equivalent

Certifications/Licensures

• State of Ohio Hearing Aid Fitter license

Experience

• Minimum 1 year clinical and hearing aid dispensing experience (preferred)

Knowledge & Skills

• Intermediate-Advance level ability in the Microsoft Office Suite: Word, Excel, PowerPoint.
• Ability to communicate and articulate complex information simply.
• Effective interpersonal skills.
• Ability to work in a team environment.
• Attention to detail, timeliness and strong organization skills required.