SUMMARY
This position leads Lucid Health’s Training and Organizational Development team in the design and delivery of leadership and organizational development programs—which includes the range of formal and informal leadership development content such as organizational leadership development programs, resources, and leadership coaching as well as the range of organizational development work such as strategic planning, talent management, and supporting change initiatives. The position will provide oversight for the talent management program.
This position oversees the work of a team of leadership and organizational development professionals, providing feedback and guidance to the team as needed, overseeing the program and service delivery process for the team, and providing both strategic and tactical direction. This position works closely with all levels of leaders and physician partners and stakeholders.
Provides leadership and operational content for the physician onboarding program. Oversees all physician training programs.
Overall, the role requires strong leadership, administrative, and communication skills and the ability to facilitate individual and organizational growth.
• Team Leadership: The ability to lead, manage, and develop a team of professionals. This includes setting team goals, providing feedback, and guiding team members to ensure the successful design and delivery of leadership and organizational development programs.
• Program Development: Expertise in developing leadership and organizational development programs and content. This includes conducting needs analysis, designing curriculum, and creating materials to support learning and development initiatives.
• Facilitation and Presentation Skills: Strong skills in facilitating leadership development courses and programs. This involves effectively presenting content, engaging participants, and managing group dynamics to ensure a productive learning environment.
• Strategic Planning and Change Management: The ability to facilitate strategic planning processes and lead change management initiatives. This includes guiding departments through planning, helping to develop strategic plans, and supporting organization-wide change initiatives.
• Leadership Coaching: Providing one-on-one coaching and consultation to leaders and staff. This includes administering assessments, interpreting results, and helping individuals create action plans for improvement.
• Stakeholder Engagement and Collaboration: Building and maintaining relationships with partners and stakeholders. This involves working with leaders and subject matter experts to identify development needs and represent the Training and Organizational Development team in various projects.
• Administrative and Organizational Skills: Strong administrative skills to oversee program and service delivery processes. This includes establishing workflows, directing program development, and ensuring the smooth operation of the team’s activities.
PRIMARY RESPONSIBILITIES
• Training Oversight and Training program management for physicians and corporate staff
• Integrating all practices into the “LucidHealth” way for non-IT related functions
• Oversight of the radiologists’ experience when joining the practice through hiring, organic, or acquisition growth
• Plans and implements training services based upon identified learning needs and style of target audience
• Recommends appropriate training programs to address identified needs
• Maintains the Physician Mentorship Program
• Provides post-orientation follow-up support for Radiologists
• Assists in an annual review of mandatory education and core competencies based upon requirements of Department of Health and JCAHO
• Manages training department and any associated team members
• Master Project Oversight for all physician and practice onboarding
• Project Activity and Resource Planning
• Organizing and Guiding Project/Department Leads
• Controlling Time Management
• Planning and Defining Project Scope
• Developing Task Activity Schedules
• Monitoring Project and Task Progress
• Reporting and Documentation with relation to Project Oversight
• Escalating all issues to the appropriate executive team member that may cause onboarding and associated projects to be taken off agreed to schedules and commitments
• Coordinating across teams and practices to resolve issues as they arise and assist in establishing consistent best practices across groups
• Role is responsible for daily/weekly/monthly oversight of specified Onboarding initiatives by managing department and individual task assignments, along with providing ongoing training/resources that insure project timeline adherence.
• Other duties as assigned
KNOWLEDGE AND SKILL REQUIREMENTS
• Demonstrate the ability to prioritize under pressure, without specific direction, while maintaining business priorities
• Ability to analyze situations objectively, providing unique and varied perspectives to challenges
• Excellent time management, organization, presentation, and prioritization skills
• Background in Corporate Training and/or Education
• Background in Healthcare related field
• Background in development of training content and delivery
• Demonstrate the ability to problem solve and resolve conflict
• Have exceptional communication and interpersonal skills
• Embrace details and deliver results on time and with exceptional quality
• Strict sense of confidentiality and business proprietary
• Highly flexible and adaptable to continuous change and growth
• Excellent verbal and written communication and interpersonal skills
• Exceptional organizational and multitasking skills
• Ability to work well with a great deal of autonomy
• Ability to solve problems with innovative thinking
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
• Knowledge in MS Project, Microsoft Products with emphasis in Excel, TEAMS Environment, and industry applicable Project Management Tools.