Description
- Build, configure and maintain virtual machines, servers, and storage solutions.
- Assist in training employees.
- Provide diagnostics and technical resolution for any local or remote assets.
- Troubleshoot and resolve trouble tickets with BMC Remedy and ServiceNow.
- Provide outstanding service by interacting directly with customers seeking resolution.
- Communicate issues and recommendations back to leadership in a clear and concise manner.
- Document work to share with Storage and Virtualization team.
Information about the position:
- The primary shift for this position is Sunday - Thursday 1530 – 0000; however, this is a 24/7/365 mission and people to work on Day, Swing, and Mid shift are needed. Rotating shift may be required. If a temporary schedule change is required to support operations, you will be provided with as much notice as the situation allows.
- Certification requirements are subject to change at the government's direction. If this occurs you will have 120 days to become compliant
Requirements
A successful Storage and Virtualization Administrator – Intermediate Level candidate will have:
- A thorough understanding of the storage and virtualization processes
- Detailed Knowledge about server virtualization and hardware
- Experience with VMware vSphere and managing ESXi hosts and virtual machines
- Ability to troubleshoot VMware vSphere and hardware related issues
- Excellent customer service skills
The ideal candidate will have:
- Excellent written and verbal communication skills
- Experience with VMware vCenter and ESXi
- Experience with maintaining and patching VMware vSphere environment
- Ability to perform incremental and full back-ups with Commvault
- Strong mentorship skills
Education & Experience:
- Requires a bachelor's degree or its equivalent, and 2 - 4 years of related experience
- Direct experience with VMware vSphere
- Experience with storage and hardware solutions for virtualized computing environments
Security Clearance:
- Desired: Active Secret
- Required: Applicants must have eligibility to obtain a Secret clearance
Required Certifications:
- Security+, or other qualifying IAT II certification
- VMware VCTA-NV certification with the ability to obtain within 120 days