TITLE: Account Manager

DEPARTMENT: Sales

REPORTS TO: Director of Sales

POSITION SUMMARY:

This position manages all aspects of the Company’s business with assigned customer accounts.

REGULAR ASSIGNED DUTIES AND RESPONSIBILITIES:

• Maintains active and comprehensive customer information files.
• Communicates effectively with customers to resolve problems, maintain trade terms and support company policies and procedures.
• Maintains current and objective industry, business environment, and competitive data files.
• Continually seeks new product, information, or service ideas that can be added to the Company’s capabilities to benefit both the customers and the Company.
• Develops an annual sales forecast for each customer account accompanied by a customer contact plan that will achieve the forecast.
• Coordinates and plans all outside sales call activities with the Company’s Director of Sales.
• Conducts themselves in manner that reflects positively on the Company at all times including professional business attire and behavior.
• Supports the sales team members in the achievement of their individual as well as the Company’s sales goals.
• May function as a product buyer for certain product categories as required.
• Willingly participates in any other Company objectives or special projects as required from time to time.

OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:

• Assist with special projects as assigned.
• Attend conferences and meetings related to industry trends, innovations and education.

DESIRED MINIMUM QUALIFICATIONS

Education and Experience:

• Graduation from an accredited four-year college or university with a degree in business or related area of study. Two years of experience will be accepted in leu of a degree.
• Five or more years of progressively responsible, related experience in a position of comparable scope and size to the Company.
• Proficiency in Microsoft Office Suite.
• Excellent problem solving and organizational skills.
• Excellent verbal and written communications skills.

Necessary Knowledge, Skills and Abilities:

• Able to utilize tools to measure sales performance.
• Able to develop sales strategies with the introduction of new products and new accounts.
• Able to manage multiple tasks while maintain attention to detail and time sensitivity.
• Must have prior experience in a sales environment.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to sit, stand, talk, and hear.
• The employee is constantly required to use hands and fingers to feel, handle or operate objects; and reach with hands and arms.
• The employee occasionally is required to stoop, kneel, crouch, and walk.
• The employee is capable of lifting and/or move up to 20 pounds occasionally.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
• Must be able to drive a vehicle and maintain a valid driver’s license without excessive violations.

WORK ENVIRONMENT:

The work environment characteristic described here are representative to those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee works mostly indoors in an office environment and on occasion outside for brief periods of time. The employee can be exposed to wet and/or humid, hot, cold, and snow conditions, fumes or airborne particles and vibration.
• The noise level in the work environment can range from quiet to loud in the field.

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.