Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.

As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.

Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 500+ passionate team members.

What You’ll Do:

Summary:

The facilities specialist role is responsible for building maintenance, janitorial duties, facility services and maintenance schedules (managing third parties), and other building responsibilities. The facilities coordinator will also support ongoing building projects with outside contractors to continue renovating our 50,000 square foot headquarters.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

• Daily:
  • Ensures custodial standards are kept and maintained in office including restrooms and kitchen spaces
  • Receives and distributes packages and assists facilitating shipping and receiving
  • Interacts directly with senior executive assistant, vendors and contractors to ensure timely completion of repairs and maintenance tasks
  • Identifies hazards and responds with immediate corrective action
  • Coordinates facility services through third party vendors; including custodial and landscaping
• Weekly:
  • Orders, receives, stores and maintains office and facility supplies
  • Maintains organization of facility spaces; kitchen, supply closets, custodial and maintenance closets.
  • Coordinates maintenance, repairs, and upkeep of facility
  • Maintains maintenance schedules with planned and executed repairs and communicate to Senior Executive Assistant in report form
  • Provides regular reports on facility responsibilities to senior executive assistant
• Monthly:
  • Observes and reports any building needs to maintain a high standard of operations
  • Assists with safety standards for preparedness and planning
  • Maintains vendor relationships related to facility services
  • Performs regular building safety and security inspections to maintain facility equipment
  • Schedules, tracks and maintains building inspections
• Responsible for assessment and decisions related to facility needs, and Repair & Maintenance actions
• Responsible for all management of facility accounts and reportings
• Will perform additional responsibilities when required

What You’ll Bring:

• 2+ years of experience in facility coordination, project management, administrative services or similar field
• Self-motivated and proactive attitude with excellent attention to detail and high sense of urgency and responsibility
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• A high degree of initiative, self-motivation, and ability to motivate others
• Ability to establish and maintain cooperative working relationships with Team Members and colleagues
• Demonstrated ability to manage multiple tasks and prioritize competing demands
• Experience and knowledge of building equipment maintenance, maintenance planning and schedules
• Experience working with vendors, contractors and property management
• Knowledge of general facility maintenance needs
• Proficient in Google Workspace or similar software
• Occasional availability for after-hours emergency or weekend needs in special circumstances
• Maintains confidentiality of proprietary information
• Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
• Comfortable with office pets (cats, dogs)

Not Required but Nice to Have!

• Experience with JIRA or other project management software 
• Extensive knowledge of office appliances and facility equipment
• Experience in creating reporting and maintenance schedules
• Experience bidding and overseeing contracts and agreements

Benefits & Purrks: 

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with:

• Premium Medical/Dental/Vision insurance
• Paid parental leave
• Whisker Parents Program
• 1 day "pawternity" leave for new pet adoption
• Pet Insurance
• 401K match
• Flexible spending accounts
• Company-paid short-term disability and life insurance
• Employee Assistance Program (EAP)
• Generous paid time off
• 14 Paid Holidays
• Top of the line equipment
• Pet-friendly office
• Whisker products and swag
• Continuing education Support
• On-site gym with Peloton
• Referral program

Statement of Inclusivity:

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.

Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.

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