Isaiah House is looking for a dedicated and driven person to take on the role of Weekend Admissions Assistant at our center in Louisville, Ky.

Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY. 

Employees receive benefits that include 

• Medical, dental, and vision insurance 
• Basic life insurance at NO COST to you
• 401(k) matching 
• Paid holidays
• The joy and satisfaction of working for a company with a higher purpose!

Apply now to join our team and make a difference in the lives of others.

 POSITION SUMMARY:  

 The Admissions Assistant exists to assist potential clients in taking the necessary steps to begin treatments in the IH program.   

  JOB SPECIFIC FUNCTIONS:  

• Stay current on bed space and open availability each morning and throughout the day  
• Answer incoming calls from potential clients and client family members to answer questions and provide reassurance  
• Monitor and update the admissions feed to field questions related to Client Care Navigator referrals  
• Respond to online chat messages and Isaiah House text message inquiries.  
• Complete detailed applications with clients over the phone  
• Arrange transportation for clients that want to admit with the logistics department.  
• Ensure client has active insurance or proper payment arrangement prior to scheduling  
• Schedule clients for intake dates, times, and communicate that with the Admissions Coordinator  
• Complete intake and admissions process within the EHR system  
• Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment  
• Be available and attend weekly meetings with Admissions team and Coordinators 
• Monitor and update the admissions feed to field questions related to Client Care Navigator referrals by the end of each shift 

QUALIFICATIONS: 

• Experience working with various funding streams and billing departments  
• Minimum of high school diploma or GED 
• Proficient with phones and computers  

 SKILL SETS:  

•  Adaptable to change / Organized / Detail Oriented / Excellent verbal and written communication skills / Positive / Supportive / Assertive Problem Solvers / Integrity / Compassionate / Technical ability / Inspires Hope / Engaged/professional phone etiquette   

 PHYSICAL AND ENVIRONMENTAL DEMANDS:  

•  Office setting / driving / sitting / near visual acuity/ in person speech and telephone use