Regional Manager
Cleveland, OH Property Management
Description

Fairstead has an exciting opportunity to oversee a region of growing properties. The Regional Property Manager oversees the day-to-day operations of communities in their assigned region, implementing policies, procedures, and practices to enable each property to meet budgeted financial goals and achieve operational performance objectives. 


RESPONSIBILITIES:

  • Complete oversight of all real estate property management functions including managing the day-to-day administrative and maintenance operations in their region.
  • Creates and implements leasing and marketing plans, resident relations, budget preparation and financial reporting, and monitoring compliance with HUD.
  • Prepares monthly variance analysis reports (Financial Overviews) for submission to CFO (Chief Financial Officer).
  • Conducts monthly budget review to ensure sites are meeting NOI.
  • Ensures that all resident complaints are handled expeditiously, diplomatically, and professionally.
  • Supervises the appropriate building security measures, incident documentation, lease violation reports and proper notification of management, owner, and/or insurance carriers where necessary.
  • Develops, implements, and assures continued implementation of preventive maintenance programs. 
  • Ensures that maximum economic rents are achieved through active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs.
  • Responsible for vouchering through TRACS and ensuring all voucher related issues are handled expeditiously and turned around to the Contract Administrator.
  • Coordinates with staff & third-party contractors to ensure all work orders are closed out with signatures and photos of all work.
  • Approves the purchases of large-scale items/repairs.
  • Performs other related duties as required.

BENEFITS:

  • Generous employer contribution for Medical and Dental through United Healthcare.
  • Employer Paid Vision Plans.
  • Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
  • 12+ paid Holidays.
  • 20 days of PTO.
  • 7 Sick days.
  • Employer Paid Life Insurance.
  • Flexible Spending Account.
  • Nationwide Pet Insurance.
  • Disability Insurance.
  • Laser Correction Discount.
  • Employee Discounts on appliances, apparel, and more.
Requirements

QUALIFICATIONS:

  • Two (2) years of experience as a Regional Property Manager.
  • Proficiency in YARDI is required.
  • Experience with preparation and oversight of REAC and MOR inspections.
  • Exceptional communication, customer service, and organizational skills.
  • Ability to diffuse difficult situations.
  • Knowledge of the NYC residential market (Rent Stabilization, DHCR, HPD).
  • In-depth knowledge of Affordable Housing.
  • Ability to manage multiple priorities while demonstrating the initiative to produce results and resolve problems.
  • Bilingual in English and Spanish is a plus.
  • Able to effectively present information and respond to questions from management, vendors, and associates.
  • Adhere to tight deadlines and quick turnaround for deliverables.
  • Ability to work collaboratively in a dynamic environment where adaptability is imperative.
  • Strong written and oral skills.
  • Accurate with a strong attention to detail.
  • Proficient in Microsoft Office Suite.

OVERVIEW:

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Maryland, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 17,000 units under management. Our commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.

Our mission is to provide high quality housing to all regardless of income. We accomplish this through an empathetic and innovative approach, and by leveraging our interdisciplinary platform as an investor, developer, owner, and operator. With a long-term commitment to our residents, communities, and partners, our team stands out by:

  • Listening to and understanding the needs of residents, communities, partners, and stakeholders alike.
  • Developing and preserving high quality, sustainable affordable housing.
  • Creating a positive social and environmental impact within the properties and communities we serve.

Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.

Fairstead’s Core Values

  • Empathy
  • Innovation
  • Entrepreneurship
  • Determination
  • Integrity