Who are we?

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success as a measure of the relationships we have built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. That is the power of “nice.” At Western National, nice is something we work to bring to every person and organization with whom we partner and serve.

Western National Mutual Insurance Company is seeking to expand its Premium Billing team by adding a Billing Intern. Our company growth, combined with our focus on innovation, transformation, and investments in the customer experience are key drivers supporting the expansion of our team. The Billing Intern will provide support to a variety of projects and initiatives, while playing a key role in our day-to-day operations. 

Does this opportunity interest you?

Western National is seeking a Premium Billing intern to join our team! 

• Are you looking to jump start your career in the Insurance Industry? 
• Directly assisting the Billing team with a wide range of projects related to processing policyholder payments and associated activities to ensure the timely and accurate posting of payments. 

We ARE The Relationship Company®! We are successful because we differentiate ourselves through exceptional service and the customer experience. We are here for our policyholders and independent agents in their time of greatest need. Our super-regional footprint in the Midwest, northwest and Alaska extends our reach and expands our network. 

Western National Intern Program Summary:

Western National provides a robust internship program designed for individuals aiming to acquire valuable experience in the insurance industry. This program not only offers practical, hands-on opportunities and project work in partnership with our premium billing team; but interns will also have the opportunity to enhance their existing skill sets through a range of professional development activities, cultivate relationships with employees and fellow interns, and participate in impactful volunteer initiatives within the community.

Position Summary:

As a Premium Billing Intern in our internship program, you will be a key member of our billing team. Possible tasks that you will assist with include:

• Process payments received from policyholders and agents
• Research and correct payment application errors
• Daily reconciliation of account receivable receipts with bank deposit for various payment types
• Assist in documenting procedures
• Manage collection process to ensure timely collection of outstanding balances

What You’ll Need to Succeed:

• Demonstrates understanding of the accounts receivable process.
• Accurate and strong attention to detail
• Good organizational, time management and prioritization skills
• Ability to meet deadlines and maintain confidentiality
• Good verbal, written and interpersonal communication skills
• Ability to use good judgment and to be flexible
• Ability to work independently
• Ability to work onsite at our corporate office in Edina, MN.

Compensation Overview:

The base pay offered for this position will be $20.00/hour. 

More About Western National Mutual Insurance Company:

Western National is a growing, A+ rated group of property/casualty insurance companies serving individuals, families, and businesses in 20 states across the Midwest and Northwest U.S., including Alaska. Some of the recognitions we have received include: 

• 2021 – 2024 Star Tribune Top Workplace
• Wards Top 50 performing Property/Casualty Insurance Company – 15 consecutive years 
• 41st largest private company by revenue in Minnesota (Minneapolis-St. Paul Business Journal) 
• Wellness by Design Platinum +Green Award (Hennepin County) 

Western National has long been known as “The Relationship Company®” and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset. We also offer competitive pay, robust wellbeing programs, and a healthy work-life balance; and these attributes are just some of the reasons why half of our employees have chosen to stay with us for 10 or more years. Check out our website (https://www.wnins.com/) for additional information about our company and the many reasons to work with Western National Insurance Group. 

 Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.