Position Summary:

The Cloud Infrastructure Engineering Associate will assist in development, implementation, and supporting related services and solutions for consulting clients. This position will participate in building customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution.

Roles and Responsibilities/ Essential Functions:

• Work as a member of the HBS Cloud Architecture Team (CAT) as a contributor that provides consultative and proactive project support to Heartland Business Systems’ (HBS) account base.
• Obtain knowledge on a variety of technologies and platforms as directed by your leader and customer demand.
• Provide support, maintenance, and administration for customer environments.
• Contribute to, when possible, the process to assess, develop, implement, optimize, and document security technologies and processes, data protection, cryptography, key management, identity, and access management (IAM) within SaaS, IaaS, PaaS, and other cloud environments.
• Cross-Education / Mentoring of other Heartland Interns, Engineers, and related personnel.

Competencies:

• Accountability - Ability to accept responsibility and account for his/her actions.
• Adaptability - Ability to fit into a changing environment.
• Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition.
• Applied Learning- Applied learning looks at whether an individual takes part in needed learning activities in a way that makes the most of the learning experience.
• Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant.
• Ethical - Ability to be guided by the company’s accepted principles of moral conduct.
• Interpersonal- Interpersonal skills look at the ability of the individual to develop and maintain relationships with others.
• Organized - Ability of an individual to be structured and methodical in working skills.
• Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
• Communication – Ability to communicate effectively with others both verbally and in writing.
• Technical Aptitude - Ability to relate to topics which require an understanding or specialized knowledge.

Required Skills, Education and/ or Certifications:

• Enrolled in a university majoring in an IT-related field.
• Minimum 3.5 GPA.

Preferred Experience:

• At least 3 months of industry experience.
• Experience with Microsoft Azure solutions: 
• Azure AD (AAD / Entra ID), including Azure AD Connect (AADC), SAML SSO and OpenID Connect (OIDC), Conditional Access, Multi-Factor Authentication (MFA), Self-Service Password Reset (SSPR), Password Protection, and Privileged Identity Management (PIM).
• Virtual Machines and Azure Virtual Desktop (AVD)
• Networking and DNS, including Network Security Groups (NSGs), VPN Gateways, Traffic Managers, Load Balancers, Private Link, and ExpressRoute.
• Storage
• Azure Backup, Azure Site Recovery
• Pricing & Cost Management
• Experience implementing and designing systems-based solutions with a focus on the cloud.
• IaaS, PaaS, and SaaS.
• Experience installing and supporting Microsoft enterprise products.
• PowerShell, Python, or other scripting and development background.
• Familiarity or experience with Linux.
• Microsoft 365, Exchange Online, SharePoint, OneDrive, and Teams.

Preferred Skills, Education and/ or Certifications:

• One or more of the following certifications:
• Microsoft Azure Fundamentals
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Azure Virtual Desktop Specialty
• Microsoft Certified: Azure Security Engineer Associate
• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Azure Network Engineer Associate
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft Certified: Azure Developer Associate

Equal Opportunity Employer - Including Disabled and Veterans

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