Project Manager 

Department: Sales Support
Location: Westfield, IN
Employment Type: Full-Time 

This position will be an integral part of the sales support team, going on calls as necessary, assisting in preparing presentations, developing the best solution for a particular client based on a needs analysis, developing proposals, and managing projects and key accounts as directed. This position will work closely with Project Managers, Project Coordinators and Salespeople. 

OVERALL RESPONSIBILITIES 

• Oversee the individual projects of the Account Manager 
• Act as the liaison between the customer and the Account Manager 
• Stay up to date on all products/systems/offerings within the industry 
• Collaborate with Account Managers to evaluate customer needs, design and present the best solution to the customer 
• Collaborate with Account Managers to visit customer sites and interface with appropriate customer contacts 
• Ensure that all projects are delivered on time, within scope and budget 
• Coordinate internal resources and third parties/vendors for flawless execution of projects 
• Develop and prepare effective proposals to provide to Account/Prospect 
• Interact with clients to identify and define project requirements 
• Develop a detailed project plan to monitor and track the progress of each open job 
• Manage changes to the project scope, project schedule, and project costs 
• Successfully manage the relationship with the client and all stakeholders 
• Perform risk management to minimize project risks 
• Establish and maintain relationships with third parties/vendors 
• Develop and maintain comprehensive project documentation 
• Adhere to company project management processes 
• Analyze and review the project after completion to identify improvement opportunities 
• Share project results and best practices within the team and company 
• Participate in internal projects as required 
• Demonstrated proficiency managing moderate- to high-complexity projects 
• Manage 1-2 month install durations without assistance or supervision 
• Successfully navigate permit/inspection process without assistance or supervision 
• Some experience with strategic customers 
• Manage projects with multiple design scopes 
• Support on design/implementation calls with vendors and/or customers 
• Approve vendor payments and initiate progressive customer invoicing schedule 

KNOWLEDGE & SKILLS REQUIREMENTS 

• Highly detail-oriented, ability to manage critical deadlines 
• Ability to multitask effectively & prioritize & execute tasks 
• Experience in working both independently and in a team-oriented, collaborative environment is essential 
• Ability to work through project issues with customers in a timely manner 
• Technically competent and proficient with various software programs:? Excel, Word, Outlook, AutoCAD, SmartSheet 
• Strong written and oral communication skills: In-person meetings, email, phone calls 
• Must be able to learn, understand, and apply new technologies 
• Strong technical aptitude – highly knowledgeable of industry systems including complex integrated systems and components 
• BA/BS or equivalent experience 
• 1-2 Years experience in an Associate Project Manager role 

PROFESSIONAL QUALITIES 

• Fast-Paced Multi-Tasker 
• Attention to Details 
• Strong work ethic 
• Ability to follow through with tasks given by colleagues and complete them on time 
• Ability to delegate tasks to team members with close follow up to ensure on-time accurate completion 

WORK CONDITIONS 

• Office & field-oriented position with some overnight travel to project sites required 
• Overtime will be required when needed