Embark on a Rewarding Retail Experience with Mainely Tubs!

Are you a customer service enthusiast with a passion for creating exceptional experiences? Become an integral member of Mainely Tubs as a Retail Counter Associate.

Key Responsibilities

• Welcoming Ambassador: Greet and engage customers with a warm welcome as they enter the showroom, creating a positive and inviting atmosphere.
• Customer Service Specialist: Assess customer needs and provide tailored solutions to address their inquiries and problems, ensuring a personalized and memorable experience.
• Phone Liaison: Answer incoming calls and providing information and assistance to customers.
• Point-of-Sale Expert: Work with cash registers, process payments, and ensure accurate and efficient transactions, contributing to a seamless customer experience.
• Sales Support:  Work with our product specialists on the floor to provide up-to-date materials to aid our customers, providing a wonderful experience with accurate and helpful information about their purchase.
• Showroom Presentation: Showing pride in our showroom by maintaining a clean and pleasant experience.
• Service Support: Collaborate with the service team by looking up and pulling parts for customers, facilitating smooth service operations.

• Customer Service Proficiency:  Prior customer service experience ideally in a retail environment is preferred.
• People Skills: Exceptional interpersonal and communication skills, with a genuine desire to assist and connect with customers.
• Tech Proficiency: Comfortable using point-of-sales systems, cash registers, and other retail-related technologies.
• Team Player: Collaborative mindset, ready to contribute to a positive and dynamic work environment.
• Schedule:  Part-time M-W; some flexibility based on needs.

Why Join Mainely Tubs:

• Hands-On Learning: Gain practical experience and knowledge in a supportive environment.
• Team Setting: Join a team of experienced professionals who are passionate about what they do. We work hard, support each other, and celebrate successes together.
• Benefits: We are 100% employee owned and all team members begin receiving annual grants of company stock in their second year. Other benefits include health insurance, 401(k) with match, paid time off and more.