Job Title: Health and Wellness Case Manger  

Location: SeaTac WA (In Person) 

Department: Health and Wellness  

Reports To: Senior Health and Wellness Manger 

Salary Range: 68,000-72,000

FLSA Status: non-exempt

About the Organization:

African Community Housing & Development (ACHD) is a culturally rooted, community-founded organization led by visionary Black women and a community Board of Directors. ACHD works towards an informed African Diaspora immigrant and refugee community engaged in the holistic development of families, communities, and the environment. ACHD focuses on equitable and culturally relevant health, legal, and educational services; housing stability and economic growth; and land-use, real estate, and property development. ACHD staff speak 13 languages, and over 80% identify as Black or People of Color.

Job Summary:

The African Diaspora Health & Wellness Case Manager will be a critical Delridge Farmers Market and Social Services team member. This position will liaise with the Puget Sound healthcare ecosystem, coordinate the distribution of basic needs resources, and administer programming. This way, ACHD can provide health, wellness, and basic needs resources to the African Diaspora community.

Duties & Responsibilities:

- Coordinate the Holistic African Health Coalition

• Schedule and facilitate monthly Coalition meetings
• Regular communication and check-ins with other Coalition members
• Collect grant data from subcontractors to ensure accurate and timely reporting
• Coordinate all subcontract invoicing and payments to other Coalition members
• Prepare grant reporting, including data and narrative reports

- Establish and maintain warm relationships with culturally responsive healthcare providers throughout King County

- Manage Health & Wellness programming at the Farmers Market

• Attend all Market days (Saturdays May – November 2023)
• Schedule weekly healthcare programming at the Market (mobile mammograms, dental clinics, vaccine clinics.)
• Secure in-kind donations of basic needs supplies (with the support of ACHD’s Fundraising team)
• Manage distribution of basic needs supplies at the Market
• Work closely with the Senior Health and Wellness Manager to coordinate Basic needs distribution events 
• Collect participant data

- Assist with Senior Health and Wellness programming in ACHD’s SeaTac office as needed

- Coordinate with ACHD Case Managers to assist with culturally responsive healthcare referrals

Benefits Package: 

African Community Housing & Development offers a comprehensive benefits package including medical, dental, life, and long-term disability insurance, Employee Assistance Program (EAP), 401(k) retirement plan, 11 paid holidays, up to 10 sick days, and 15 vacation days. 

Direct Reports:  

This position does not have any supervisory requirements.

Skills & Qualifications

Required Qualifications:

• 3+ years of program management or nonprofit program design experience
• Fluency in both English and one or more of the following languages: Somali, Swahili/Kiswahili, Oromo, Amharic, or Tigrinya
• Accuracy, strong organizational skills, and excellent attention to detail
• Team player; comfortable working collaboratively in a multicultural environment
• Assertive communication skills, both written and verbal
• Ability to work compassionately and respectfully with a diverse array of community members
• Ability to handle multiple tasks and demands, establish priorities, manage deadlines, and work effectively in an energetic environment
• Ability to provide warm, welcoming customer service in a busy farmers' market environment
• Proficiency in Microsoft Office Suite, especially Outlook and Word
• Background checks, motor vehicle reports, and proof of COVID-19 vaccination will be required.
• Current driver's license

Preferred Qualifications:

• Knowledge of King County healthcare and social service nonprofit landscape
• Experience with case management CRM databases, especially Apricot
• Experience in food and basic needs distribution, i.e., food bank, food pantry, 
• Experience in healthcare systems navigation
• Bachelor's degree in healthcare systems, Social Work, or related field