PromptCare is seeking an experienced Accounts Receivable Specialist to join our team in the respiratory department. The ideal candidate will oversee billing and collections for assigned third-party payors, ensuring timely and accurate submission, follow-up, and resolution of all issues. Understand and communicate changes in payer guidelines and policies and ensure proper revenue booking. This is a production-oriented position with a focus on meeting or exceeding goals and deadlines. If you are a motivated and detail-oriented individual with a passion for accounting and respiratory products, we encourage you to apply for this exciting opportunity. The successful candidate should reside in Central or Eastern time zones. To learn more about our company and services, please visit us at PromptCare In-home Respiratory and Infusion

Job Type: Full-Time position, 40 hours per week, Monday -Friday 

Location: Fully Remote or Hybrid out of either office in King of Prussia, PA or New Providence, NJ

• High School Diploma or equivalent. Bachelor’s degree preferred
• Proficient in Microsoft Office Suite
• DME, Medical Reimbursement and Brightree experience preferred
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team

Job Responsibilities, included but not limited to:

• Ensure accurate and timely claim processing and payment by following up on open claims, resolving denials, and correcting and reprocessing claims
• Write off uncollectible accounts accurately and in compliance with all applicable policies and procedures
• Document all actions taken on accounts worked, according to the department policy, to ensure clear understanding of encounter status
• Collaborate with the team to identify root causes and address denial trends, develop and implement innovative A/R follow-up strategies, and improve performance, process, and net revenue collections
• Protect patient privacy and confidentiality. Demonstrate strong cybersecurity awareness and practices, including the ability to identify, report, and mitigate cyber security risks
• Other duties as assigned

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee frequently is required to stand and walk, ability to lift files, open filing cabinets and bend or stand as necessary. This position may require the ability to occasionally lift office products and supplies, of a weight of 20-35 pounds.

Benefits & Perks

• Competitive Salary
• Medical, Dental, Vision Package
• 401(k) plan (discretionary)
• PTO - Vacation, Sick and Personal days, and paid holidays
• Referral bonuses & Discount Ticket Program
• Lunch & Learn Programs
• Employee Recognition Program

Equal Employment Opportunity

The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.