Job Summary: Manages Rural Health Clinics in all areas through interaction with all professional and support staff. Responsible for managing personnel, supplies, and equipment in the clinics and for promoting teamwork among co-workers and other departments. Responsible for hiring staff, evaluations and disciplinary actions. Ensures that clinics are always prepared for state surveys, and follow all policies and procedures. 

Job Duties and Responsibilities:

• Ability to travel between 4 rural health clinics located in Moline, Sedan, CedarVale and Dexter
• Demonstrates initiative, creativity, motivation, flexibility and positive interpersonal relations.       
• Coordinates practitioner’s schedules to ensure all clinics are covered appropriately.         
• Attempts to address patient concerns and problems at the point they are identified or as soon as possible.  
• Demonstrates tact and diplomacy when setting patient accounts and responding to physicians’ requests to discount patient bills; follows established facility guidelines.      
• Credentials practitioners to become providers for appropriate insurance companies.
• Prepares, organizes and conducts monthly rural health clinic staff meetings. 
• Promotes good staffing practices by maximizing the utilization of human resources; forecasts and anticipates the personnel needs of the Department with regard to fluctuations in the projected workload; holds staffing at a functional minimum; effectively employs part-time help.   
• Organizes the Department in a manner that is consistently responsible to patient/customer needs.       
• Consistently demonstrates good organizational skills in the routine accumulation of statistical information and reports it to the Chief Financial Officer (CFO) in an accurate and timely manner.    
• Balances and prepares the bank deposits on a daily basis.  
• Opens and distributes all mail from all clinics.   
• Effectively maintains all required records for the Department; demonstrates good organizational skills.       
• Continually works toward establishing an environment within the department which reduces the “paper shuffle” through increased use of computer technology and more effective methods of activity consolidation. 
• Demonstrates the ability to devise more efficient methods and systems for getting the work done in the Department; reduces the use of time and effort to an effective minimum; institutes change in techniques and procedures as necessary.

Professional Requirements:            

• Adheres to dress code standards; appearance is neat and clean.   
• Completes annual educational requirements.     
• Maintains regulatory requirements, including all state, federal and CMS regulations.        
• Maintains and ensures patient confidentiality at all times.  
• Reports to work on time and as scheduled.     
• Wears identification while on duty.      
• Attends annual Hospital Review and Department in-services as scheduled. 
• Actively participates in the Department’s Continuous Quality Improvement (CQI) activities, attend committee and management meetings, as appropriate. 
• Ensures confidentiality of patient’s records.     
• Communicates the mission, ethics and goals of the Hospital, as well as the
• focus statement of the Department.      
• Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff.     
• Represents the organization in a positive and professional manner.  
• Ensures compliance with policies and procedures regarding department
• operations, fire, safety and infection control.     
• Complies with all organizational policies regarding ethical business practices. 

Regulatory Requirements:

• High School graduate with some college courses.
• Five or more years of previous clinic experience preferred
• Clinical background preferred
• Ability to work with physicians in a collaborative manner.