Our vision is to break the cycle of poverty one neighbor at a time. Through safety-net services and asset building solutions, Worcester Community Action Council (WCAC) creates economic mobility opportunities for tens of thousands of people annually through programs such as energy assistance, early education and care, financial empowerment, positive youth development, and career pathways. WCAC serves 45 towns in Central and South-Central Massachusetts with offices located in Worcester, Southbridge, Webster, East Brookfield, and Leicester. We are a team of 145 employees and an annual budget of approximately $35 million. We are committed to a workplace culture with a shared passion for our vision that promotes teamwork, respect, and the opportunity to make a difference. 

What we offer:

WCAC provides on-the-job training and professional development opportunities. As well as an excellent benefit package with no waiting period to enroll in health, dental, vision, life/LTD, and 403(b) retirement plan. Generous paid holiday calendar, vacation, personal and sick time. In addition to fair and transparent pay practices, we offer an additional pay differential to bilingual employees. 

Position Summary:

WCAC has contracts with the Department of Energy (DOE) and the major local utility companies to install energy conservation measures in eligible income homes. The Weatherization (WX) Administrative Assistant will play a crucial role in the organization and tracking of job flow for the weatherization team. The WX Admin will provide support to Energy staff and contractors to make sure job scopes are facilitated, completed, invoiced and processed. The WX Admin will also be the primary contact for contractor support and client care correspondence.

Qualifications:

Research shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WCAC we are dedicated to building a diverse, equitable, and inclusive workplace so if you are excited about this position, but don't meet all of the qualifications, we encourage you to apply anyways. 

• High School Diploma with prior administrative experience, associate degree or higher is a plus. 
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously. 
• Strong technology skills, proficiency with Microsoft Office and ability to quickly master proprietary software programs, use with Mondays.com a plus.
• Ability to coordinate job details between staff and contractor base.
• Must exercise good judgement and make decisions with minimal supervision.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Positive, friendly, and resourceful demeanor required.
• General knowledge of the Energy Efficiency programs and Heating Assistance programs a plus.
• Embraces and promotes diversity, equity, and inclusion initiatives.
• Ability to speak Spanish or other languages, a plus.

Other Requirements:

• Ability to successfully complete a National Grid’s background check process, including drug screen.

Worcester Community Action Council, Inc. is committed to a policy of equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, sex, age, national origin, religion, physical or mental ability, pregnancy or pregnancy related condition, sexual orientation, gender identification, genetic information, membership in the uniformed services or any other classification which is protected under state or federal law.