Are you a detail-oriented individual who thrives in a stable and supportive work environment?

Explore an opportunity with us where your achievements are celebrated and your professional growth is fostered in a steadfast and stable setting. Are you ready to embark on a rewarding career journey?

What is Houchens Insurance Group?

We are a 100% employee-owned company with a great culture and excellent benefits. We're big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service:

1. Clients

2. Co-owners

3. Communities

By placing equal emphasis on meeting the needs of our clients, fostering a supportive environment for our co-owners, and actively contributing to the betterment of our communities, we strive to create a positive and impactful experience for all.

What you will receive…

• Opportunity to collaborate within a production team model to ensure efficient operations and optimal output.
• Variable compensation with stability and unlimited growth based on your performance.
• Long-term career with substantial development and advancement opportunities.
• Ownership in the company in the form of stock via the Houchens Industries ESOP, the largest 100% owned company in the world.  
• Comprehensive medical, dental, and vision plans and many more supplemental benefits.
• Work-life balance
• Plus, much more!

To learn more about Houchens Insurance Group, visit us on LinkedIn.

Summary

Provides technical support to Account Management team. Such serving will include verbal and written communication internally with staff and externally with current clients and other office support activities.

50%

Client/Policy Services

Provides daily support to Account Managers and Employee Benefits group health accounts.

Responsibilities include:

• Processing eligibility additions, terminations, and changes.
• Assisting in keeping the Benefit Point system and Employee Navigator up to date and maintained for groups.
• Assisted in the preparation of renewal kits, including benefits guides, employee paperwork, etc.
• Assisting with inbound calls as needed.
• Learning all Employee Benefits service standards and procedures, including daily service.
• Backup to the Receptionist.

30%

Office Administration/File Management

Responsibilities include:

Document all correspondence and follow up for necessary information updates at appropriate times.

10%

Teamwork

Works together with team and with other departments, such as Marketing, Accounting and Producers, etc.; this includes conferencing with Producer to discuss the execution of strategies. Manages PTO to work with departmental needs. Volunteers to back up and/or assist others as needed.

10%

Determination

Displays commitment and initiative to meet department and agency education goals as set forth in the organization’s education program.

Education and/or Experience

Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Must be able to obtain insurance licenses and designations as set forth by the organization's education plans.