Our vision is to break the cycle of poverty one neighbor at a time. Through safety-net services and asset building solutions, Worcester Community Action Council (WCAC) creates economic mobility opportunities for tens of thousands of people annually through programs such as energy assistance, early education and care, financial empowerment, positive youth development, and career pathways. WCAC serves 45 towns in Central and South-Central Massachusetts with offices located in Worcester, Southbridge, Webster, East Brookfield, and Leicester. We are a team of 145 employees and an annual budget of approximately $35 million. We are committed to a workplace culture with a shared passion for our vision that promotes teamwork, respect, and the opportunity to make a difference. 

What we offer:

WCAC provides on-the-job training and professional development opportunities. As well as an excellent benefit package with no waiting period to enroll in health, dental, vision, life/LTD, and 403(b) retirement plan. Generous paid holiday calendar, vacation, personal and sick time. In addition to fair and transparent pay practices, we offer an additional pay differential to bilingual employees. 

Position Summary:

WCAC has contracts with the Department of Energy (DOE) and the major local utility companies to install energy conservation measures in eligible income homes. The Appliance Management Program (AMP) Coordinator is a hybrid position that will oversee the AMP jobs produced by the Energy staff as well as conducting AMP visits as needed to meet production goals. The AMP Coordinator will be responsible for the facilitation and tracking of AMPS to ensure Energy team is on track to meet production goals. The AMP Coordinator will be responsible for reviewing and invoicing all AMPS on a weekly basis in accordance with NGRID invoicing procedures. The AMP Coordinator will create monthly production reports to strategize ways to meet and maintain production. The AMP Coordinator also trains energy staff on conducting AMP audits and ordering of AMP install products. 

Qualifications:

Research shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WCAC we are dedicated to building a diverse, equitable, and inclusive workplace so if you are excited about this position, but don't meet all of the qualifications, we encourage you to apply anyways. 

• High School Diploma or HiSet equivalent required, Associate's or Bachelor's degree a plus. 
• Degrees or advanced courses in Energy Efficiency and Construction a plus.
• Experience in the conservation field.
• Familiarity with residential energy efficient and renewable technologies, specifically related to lighting, appliances, weatherization and HVAC.
• Demonstrated customer service skills, attention to detail and outstanding level of professionalism.
• Strong outreach, organization, and self-motivation skills.
• Must work cooperatively and effectively with a diverse population.
• Strong technology skills, knowledge of Microsoft Office, Mondays.com and ability to quickly master proprietary software programs. 
• Embraces and promotes diversity, equity, and inclusion initiatives.
• Ability to speak Spanish or other languages, a plus.

Other Requirements:

• Must successfully complete Accurate Background Check including CORI and drug screening.
• Valid driver's license and reliable transportation required. 

Worcester Community Action Council, Inc. is committed to a policy of equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, sex, age, national origin, religion, physical or mental ability, pregnancy or pregnancy related condition, sexual orientation, gender identification, genetic information, membership in the uniformed services or any other classification which is protected under state or federal law.