WHY COREY CONSTRUCTION?

At Corey Construction, our culture revolves around building strong relationships with our customers and partners, sparking competition to drive innovation and revolutionize the industry. We are committed to continuous improvement, ensuring that every interaction exceeds expectations. Our team members are valued for their contributions and empowered to create lasting loyalty among our customers and within our organization.

We begin each day with the goal of creating a place where people can be the very best versions of themselves. Get Up. Dress Up. 

Show Up. Work Hard, Play Hard, Do Your Job, Play To Win. It’s at the heart of everything we do. Get the Job Done. This is the only way we operate. It is WHY we do what we do.

The right fit for the team is a professional who is:

*Self-starter *Result-oriented *Problem solver *Analytical*High standards *Understanding *Patient *Factfinder*Trusting *Accurate *Confident *Precise *Decisive

*Persistent *Team player

Job Summary: 

We are seeking a Regional Service Manager to lead all aspects of strategic and tactical planning for commercial and multifamily service repair and replacement projects. This role ensures safety, production, quality, and customer service standards are maintained, while also overseeing daily project management, crew supervision, and the successful execution of service operations. 

 Key Responsibilities:

Customer Relationship Management Software (CRM):

• Use CenterPoint Connect for managing service tickets, scheduling, invoicing, and budgeting.
• Ensure accurate and complete customer/project data within the system.

Service Technician Hiring & Training:

• Participate in the hiring and training of Service Technicians I and II, both in-field and for CRM use.

New Construction Project Management:

• Assist with all aspects of new construction project management, including job site meetings, material procurement, logistic planning, and daily reporting.

Management of Sold Scopes of Work:

• Review detailed scopes of work, quotes, material and equipment needs, safety setups, site-specific requirements, and job logistics.
• Assign crews, schedule jobs, and ensure proper documentation and material transfers for each project.
• Conduct pre-job meetings with customers and crews to review work details and job requirements.

T&M Leak Call Management:

• Manage leak call notifications, review job requirements, assign crews, and communicate ETAs to customers.
• Prepare site-specific safety plans (JSA) for extended on-site work.

Weekly Crew Scheduling & Communication:

• Ensure all service tickets are scheduled within 24 hours.
• Oversee weekly crew schedules and ensure all job-related paperwork and materials are prepared.
• Maintain constant communication with crew leads and customers, ensuring timely updates.

Service Documentation & Quality Control:

• Verify that all necessary job documentation (work authorizations, CRM tickets, service photos, etc.) is completed and turned in by crews.
• Ensure that site inspections meet safety and quality standards.

Service Crew Management:

• Oversee multiple service crews, including vehicle management, equipment, and safety inspections.
• Perform periodic safety and quality inspections on job sites.
• Manage daily operations, solve problems, and ensure smooth business processes.

Additional Duties:

• Supervise on-site management of service projects and crews.
• Participate in weekly service department meetings and provide feedback for continuous improvement.
• Assist Sales and Estimating teams with scope creation for repair and replacement projects.
• Identify and pursue additional work opportunities while on-site.
• Ensure inventory management for all materials used by the Service Department.
• Assist with recruiting, training, and retaining field technicians and subcontractors.

You’re probably a match if you have: 

• Education:  Bachelor's degree in construction management, business administration, or a related field preferred.
• Experience: Minimum of 5 years in service management, construction, or a related field.
• Technical Skills: Proficiency in CRM software, specifically CenterPoint Connect, is preferred.
• Leadership: Minimum of 3 years in leadership. Demonstrate strong leadership skills to manage crews and ensure operational efficiency.
• Communication: Excellent verbal and written communication skills are essential.
• Traveling: Ability to travel as required. 

A glimpse of what we offer:

• · 100% Company-paid Employee Medical.
• · 100% Company-paid Life Insurance.
• · Paid Time Off and Paid Holidays.
• · 401K with Employer match.
• · Medical Plan options available (two medical plans, dependent/family coverage).
• · Health Savings Account.
• · Flexible Savings Account.
• · Optional Voluntary Benefits including Dental, Vision, Supplemental Life Insurance, Disability, and Accident coverage.
• · Positive and collaborative work environment.
• · Management dedicated to providing employees with the tools to succeed.
• · Company Vehicle and fuel card.
• · Competitive base salary with uncapped performance bonuses.
• · Growth Opportunity the right candidates will have an excellent potential for career advancement within our organization.

Work Location and Hours: 

• Monday to Friday from 7:30 a.m. to 4:30 p.m. Must work a flexible schedule based on department and company needs.
• In the office, not a remote position.

Job Type: Full-time
 

Equal Opportunity Employer:

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Corey Construction provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.